User Researcher

3 Weeks ago • 2-3 Years • Product Design

Job Summary

Job Description

Paradox Interactive's User Research team seeks a passionate User Researcher to contribute to the improvement of their games. Responsibilities include planning and executing user research projects, coordinating with various teams (designers, developers, producers), employing diverse qualitative and quantitative research methodologies (playtesting, interviews, surveys, etc.), translating findings into actionable insights, and communicating these to stakeholders. The ideal candidate will have 2-3 years of relevant experience in the games industry, a strong understanding of user research methods, excellent communication skills, and a genuine passion for gaming. The role involves close collaboration with designers and developers to ensure games are engaging and intuitive.
Must have:
  • Experience with user research methods
  • Qualitative & quantitative research skills
  • Excellent communication skills
  • Collaboration with game teams
  • Data analysis and insight generation
  • 2-3 years game industry experience
Good to have:
  • Experience with service design
  • Background in psychology (experimental, cognitive)
  • Proficiency in Human-Computer Interaction

Job Details

Are you passionate about games, research, and how to best combine the two? Then come join the User Research team at Paradox Interactive and help us make our games better!

Paradox’s User Research team does user experience research for all our games, both developed and published by Paradox. As a User Researcher, you will be responsible for conducting a variety of research activities.

Your research will support the decision-making of our game developers. Your work will be critical in helping us understand the needs and behaviours of our users.

You will also get to take an active role in developing our methodology, testing environment, and help us build one of the best User Research teams in the industry. Our current UR team consists of eight people.

What you will do:

  • Own and deliver the operational execution of our user research projects

  • Coordinate with other researchers, designers, producers and developers to address research related issues

  • Identify and prioritize the research methodologies that will best support the game team's goals

  • Translate findings into actionable insights and communicate these to game teams and other stakeholders at Paradox Interactive

What we are looking for:

  • Experience with user research, service design, experimental psychology, cognitive psychology, human-computer interaction, or equivalent

  • Having worked with a wide range of qualitative research methods such as — such as playtesting, interviews, surveys, focus groups, diary studies etc.

  • Comfortable coordinating clients, other researchers, and participants simultaneously when conducting research

  • Experience in Quantitative Research

  • Excellent written and spoken communication skills (English)

  • 2-3 years relevant experience in games industry

  • Strong personal interest in gaming and market trends

On a personal level you’re passionate about helping others succeed. You find communication with people of different professions (game design, production, marketing) inspiring and you have a strong sense of self-leadership. You enjoy the balancing act between conducting sound research and delivering objective, actionable results with tight time-frames, and don’t mind challenging established views.

You’ll work alongside designers, developers, and fellow researchers to ensure games are fun, intuitive, and engaging—because we believe the best games are made when players are part of the process.

Practical information

Scope: Full time and permanent

Reports to: User Research manager

Location: This position is based in Stockholm, Sweden.

If you think that this description matches your background, we highly encourage you to apply as soon as possible as we will interview candidates continuously for this position. In your application, please show us why your previous experiences and skills would work for this role and why you are interested in working at Paradox. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.


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About The Company

Paradox Interactive is a leading, global publisher of deep, replayable games.

We create intellectually challenging games, with long lifespans and a vibrant player communities. Our heart and soul lies in strategy and management games but we occasionally make calculated bets in other genres where we believe there is break-out potential.

Our steadily-growing portfolio includes titles from established series like Crusader Kings, Cities: Skylines, Europa Universalis, Stellaris and Hearts of Iron. Millions of people from all over the world play our games every month, and participate in their continuous development through their purchases and insights they share with us.

Paradox offices are located in Sweden, France, Netherlands, Finland and USA, and each houses creative staff, skilled in a wide variety of areas of expertise. No matter the specialization, each of us contributes to giving our players the best game experiences and value for their money and time.

Everyone at Paradox is expected to know our players, why they love our games and have an awareness of how their work impacts them in the end. We foster highly-engaged communities, where we encourage our fans to share their sentiment, and empower our colleagues to turn that feedback into action that benefits both our business and fans.

If that sounds good, and you share our vision, we’d love you to join us. Check out our career page: https://career.paradoxplaza.com/#jobs 

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