UX Research Manager, Gpay Wallet

2 Months ago • 8-8 Years • UI/UX Design

Job Summary

Job Description

As a UX Research Manager for Google Pay Wallet, you'll lead and mentor a team, conducting qualitative research (field studies, interviews, diary studies) to shape product development and influence strategy. You'll collaborate with UX, Engineering, and Product Management leaders to create innovative payment experiences. Responsibilities include influencing stakeholders, prioritizing projects aligned with product goals, driving product improvement through research insights, leading teams in product evaluation, and defining strategies based on user, product, and business needs. You'll advocate for user-centric solutions and work within a large, matrixed organization. The role requires strong leadership, research expertise, and a deep understanding of the business aspects of product development.
Must have:
  • Bachelor's degree in related field
  • 8 years applied research experience
  • 3 years leading design projects & managing teams
  • Expert in qualitative research methods
  • Strong leadership and collaboration skills
  • Influence stakeholders, prioritize projects
Good to have:
  • Master's or PhD in related field
  • 8 years UX research on products
  • 7 years experience with executive leadership
  • 5 years managing projects in large organizations

Job Details


Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 8 years of experience in an applied research setting, or similar.
  • 3 years of experience leading design projects and managing people or teams.

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 8 years of experience conducting UX research on products.
  • 7 years of experience working with executive leadership (e.g., Director level and above).
  • 5 years of experience managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear direction of the future of user experience and have the courage to pursue forward-thinking design.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.

UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  • Drive ideas to improve products and services through research insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact.
  • Own goals and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Similar Jobs

Hitachi - Power Platform Developers-Mar 2024

Hitachi

Pune, Maharashtra, India (On-Site)
8 Months ago
Lionbridge Games - Games Tester

Lionbridge Games

Boise, Idaho, United States (On-Site)
4 Months ago
Canva - Backend Engineer - Internationalization

Canva

Beijing, Beijing, China (Remote)
3 Months ago
N-ix - Middle/Senior Power BI Engineer

N-ix

Kyiv, Kyiv City, Ukraine (Hybrid)
1 Month ago
Lumeto - UX Designer – Instructional AI Platform

Lumeto

Toronto, Ontario, Canada (Remote)
1 Month ago
WongDoody - (UX) USER EXPERIENCE DESIGNER, SNR.

WongDoody

Australia (On-Site)
9 Months ago
Capgemini Invent - UI/UX Designer | 6 TO 12 years | Bengaluru & Gurugram

Capgemini Invent

Bengaluru, Karnataka, India (Hybrid)
9 Months ago
Niantic - Visual & Motion Designer (Short-term)

Niantic

San Francisco, California, United States (Hybrid)
9 Months ago
Arrise Solutions (India)   - Senior UI Developer

Arrise Solutions (India)

Hyderabad, Telangana, India (On-Site)
9 Months ago
Amanotes - 2D Game Artist - Part-time

Amanotes

Ho Chi Minh City, Ho Chi Minh City, Vietnam (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Rockstar Games - Tools Programmer (Mid/Senior)

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
1 Month ago
NetEase Games - Game AI Research Leader

NetEase Games

Singapore (On-Site)
4 Months ago
Epic Games - Senior Engine Programmer

Epic Games

(On-Site)
4 Months ago
Capgemini - SAP EWM Technical

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Month ago
sound cloud - Media Streaming Project Manager - Working Student

sound cloud

Berlin, Berlin, Germany (Hybrid)
2 Months ago
Ziff Davis - Head of Product Design

Ziff Davis

United States (Remote)
8 Months ago
Universally Speaking - French Games Tester

Universally Speaking

Community Of Madrid, Spain (On-Site)
3 Months ago
Evolution  - Technical Compliance Team Lead - (Certification)

Evolution

St. Julian's, Malta (On-Site)
5 Months ago
Sporty Group - Android Engineer

Sporty Group

India (Remote)
11 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Karnataka, India

Tide - Staff Security Engineer, Identity

Tide

Hyderabad, Telangana, India (On-Site)
2 Months ago
NCR Atleos - Senior DevOps Engineer

NCR Atleos

Hyderabad, Telangana, India (Hybrid)
4 Weeks ago
Insight Software - IT Support Specialist (Salesforce Admin, MCSA Certified)

Insight Software

Hyderabad, Telangana, India (On-Site)
1 Month ago
Qualcomm - DSP Design Verification Sr Lead Engineer

Qualcomm

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Qualcomm - Sr Engineer- Video Driver

Qualcomm

Hyderabad, Telangana, India (On-Site)
1 Month ago
Single Store - Technical Account Manager

Single Store

Bengaluru, Karnataka, India (Remote)
3 Months ago
Morningstar - Direct Sales Specialist

Morningstar

Delhi, India (Hybrid)
1 Month ago
PINKERTON | Comprehensive Risk Management - Regional Security Lead

PINKERTON | Comprehensive Risk Management

Maharashtra, India (On-Site)
7 Months ago
Sika AG - Business Development Manager - Solar

Sika AG

Ahmedabad, Gujarat, India (On-Site)
1 Month ago
Studio Image Works - 2D Animator

Studio Image Works

Gurugram, Haryana, India (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

UI/UX Design Jobs

Playtech - UI Designer

Playtech

Kingston Upon Hull, England, United Kingdom (On-Site)
2 Months ago
Embark Studios - Performance Engineer UI/UX

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
3 Months ago
PlaySimple - UX Designer

PlaySimple

(On-Site)
4 Months ago
Bethesda - UI/UX Designer (UI Scripter)

Bethesda

Austin, Texas, United States (On-Site)
2 Months ago
Asobo Studio - Senior UI Art Designer (Flight Sim)

Asobo Studio

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
5 Months ago
Next Level Business Services - UX  Developer

Next Level Business Services

Roseland, New Jersey, United States (On-Site)
8 Months ago
Tripledot Studios - Senior UI Artist

Tripledot Studios

Jakarta, Jakarta, Indonesia (Hybrid)
5 Months ago
YallaPlay - Mobile Game UI/UX Artist

YallaPlay

(Remote)
10 Months ago
Next Level Business Services - Sr UX Architect

Next Level Business Services

Dallas, Texas, United States (On-Site)
8 Months ago
Kolibri Games - UI/UX Designer

Kolibri Games

Berlin, Berlin, Germany (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Atlanta, Georgia, United States (On-Site)

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

Taipei City, Taiwan (On-Site)

Kirkland, Washington, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Kraków, Lesser Poland Voivodeship, Poland (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug