UX Researcher-Capcut

5 Months ago • 3 Years + • Monetization • $120,000 PA - $235,000 PA

Job Summary

Job Description

ByteDance's CapCut team seeks a UX Researcher to build a research system, conduct user interviews, and support US market strategy. Responsibilities include recruiting US creators, managing a creator panel, and executing research projects. The role focuses on understanding US creator needs for CapCut's business offerings. The ideal candidate has 3+ years of user research experience, including managing vendors and conducting qualitative/quantitative research. Experience with short-video editing products and marketing research is preferred.
Must have:
  • 3+ years user research project management
  • Experience in one-on-one user interviews
  • Qualitative & quantitative research skills
  • Strong communication and organization skills
  • Manage multiple vendors
Good to have:
  • Experience in short video/photo editing
  • Marketing/advertising client research experience
Perks:
  • 100% employee medical insurance coverage
  • 75% dependent medical insurance coverage
  • HSA with company match
  • Dental, Vision, Disability, Life insurance
  • FSA options
  • 17 days PTO + 10 paid holidays + 10 sick days
  • 12 weeks paid parental leave
  • 8 weeks paid supplemental disability
  • 401k company match
  • Gym and cellphone reimbursements
  • Mental health benefits

Job Details

Responsibilities
About CapCut CapCut is an all-in-one video editing app that empowers creators to express themselves and transform videos into creative masterpieces. In addition to its basic features, such as video editing, text, stickers, filters, colors and music, CapCut offers free advanced features, including keyframe animation, smooth slow-motion effects, chroma key, Picture-in-Picture (PIP), and stabilization to help you capture and snip moments. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Our Team CapCut team's mission is to inspire video creation by providing users with a wide range of video editing functions and easy-to-use video templates. We aim to build the best and most localized editing experience, to help users catch up with the trend and express themselves. This role is a part of the CapCut for Business team that supports commercial users and businesses to streamline their marketing content production process from beginning to end. Responsibilities 1. Responsible for establishing a routine research system, continuously interviewing users, providing insights into the US creators for the core business team, and supporting the formulation of the US market strategy. 2. Expand and manage the recruitment channels for creators in the US, including internal channels and external vendors. Recruit suitable respondents for different research topics from business teams. 3. Establish and maintain a long-term CapCut US creators panel or community. 4. Manage the execution process of user research interviews, ensuring the efficient operation of projects and the achievement of set goals.
Qualifications
Minimum Qualifications: 1. Minimum 3 years of experience in user research project management, with the ability to manage multiple vendors. 2. Practical experience in one-on-one user interviews, with a solid foundation in both qualitative and quantitative research methodologies. 3. Prior experience in a research firm or in the user research department of a client-side organization is preferred. 4. Passionate about working in the internet industry, with strong organizational and communication skills, and robust logical thinking. Capable of adapting to a fast-paced and multitasking work environment. Resilient under pressure, responsible, and proactive in completing tasks. 5. Preference will be given to candidates with experience in using or researching short video and photo editing products, as well as those with marketing/advertising client research experience. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $120000 - $235000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

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