UX/UI Designer

Roles and Responsibility

Role : UX/UI Designer)

Location : Remote

Shift timing : 3PM-12AM

Total Experience : min 3-5 Years

Relevant Experience: 4 to 5 years (UX/UI, Figma, Adobe XD, HTML/CSS/JS, ServiceNow (Alt is fine))

General Purpose:

We are seeking a talented and creative UX/UI Designer with frontend development skills and experience working with ServiceNow to join our team. This role will support the design and development of our customer portal, which empowers users with self-service capabilities, providing on demand access to tools, support, and information. You’ll also play a key role in contributing to marketing efforts by designing digital flyers and communications. The ideal candidate blends design expertise, development knowledge, and practical experience working within ServiceNow to deliver seamless digital experiences.

Essential Duties and Responsibilities:

• Design enhancements and new features that improve the self-service experience and overall usability of the portal.
• Create wireframes, user flows, and interactive prototypes.
• Develop designs into responsive, accessible frontend code.
• Produce visually compelling digital flyers, promotional materials, and communications to support product launches, updates, and marketing campaigns.
• Work with development teams to implement UX/UI enhancements within ServiceNow, ensuring consistent styling and optimal user experiences.
• Conduct user research and usability testing to inform and validate design decisions.
• Partner with stakeholders to improve and elevate the TPx.com website, ensuring visual design and user experience align with business objectives and marketing strategies.
• Work closely with cross-functional teams in an agile environment to ensure smooth handoff and implementation of design solutions.

Qualifications:

• 3–5+ years of professional experience in UX/UI design.
• Strong proficiency in Figma and Adobe XD for design and prototyping.
• Hands-on experience with front-end development (HTML, CSS, JavaScript).
• Experience designing and developing within ServiceNow or similar enterprise platforms.
• Experience creating marketing visuals, digital flyers, or branded communications.
• A solid understanding of UX principles, self-service flows, and customer-centric design.
• Excellent problem-solving, communication, and collaboration skills.
• Experience working within agile or iterative development cycles.