Job Description
The Vehicle Readiness Specialist at Tesla plays a crucial role in ensuring a smooth customer experience by managing the entire lifecycle of new and used vehicle inventory. Responsibilities include coordinating vehicle arrivals and inventory across multiple locations, collaborating with logistics providers, conducting vehicle inspections and safety checks, addressing vehicle concerns, managing vehicle movement and charging, and communicating effectively with various teams involved in vehicle delivery. The role also involves troubleshooting issues, escalating concerns to management, and occasionally conducting direct deliveries to customers. This position requires a high level of accountability and attention to detail, with a focus on delivering an exceptional customer experience. The ideal candidate is a highly organized, proactive team player with strong communication and problem-solving skills.
Must Have:
- Valid driver's license with clean driving record
- High school diploma or equivalent
- Strong work ethic and teamwork
- Ability to lift up to 25kg
- Vehicle inspection and readiness skills
- Excellent communication skills
What to ExpectWhat You’ll Bring
The Vehicle Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for lot management, movement of vehicles between Tesla locations and vehicle readiness for customer delivery. Candidates must have a high level of accountability, and a personal satisfaction in doing a great job.
What You’ll Do- Coordinate vehicle arrivals and inventory across multiple offsite locations
- Coordinate with internal and third-party logistics providers
- Generate shipping documents
- Perform vehicle readiness inspections and safety checks
- Observe and report vehicle concerns
- Coordinate and perform vehicle movement and charging
- Communicate with various teams that are involved in the vehicle delivery process
- Troubleshoot issues and escalate to management through appropriate channels when needed
- Conduct direct deliveries from Delivery Centers to customer homes when needed
- Perform additional responsibilities as assigned to meet business needs
- Valid driver’s license in the country in which you are applying, with a clean driving history, and ability to be insured
- High School diploma or equivalent
- Proven track record of a great work ethic
- Demonstrated ability to be a team player
- Must be at least 18 years of age
- Ability to lift up to 25kg if required
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