Job Description
- EV/Hybrid vehicle experience
- Fully qualified Motor Mechanic
- Minimum 2 years experience
- Knowledge of vehicle maintenance & repair
- Diagnostic tool expertise
- Excellent problem-solving skills
Our Service Teams are growing. Joining Tesla means being a part of a team of the most talented Technicians, working on cutting edge automotive technology and on the most advanced cars in production today.
As a Tesla Service Technician, you'll be responsible for upholding Tesla's service standards and delivering an exceptional service experience to each and every Tesla customer while preparing to meet the needs of our Model S, Model X, Model 3 and Y customers.
Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through a combination of training programs and on the job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission.
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
- Work independently and as a team to drive maximum service and repair efficiency.
- Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Operate a variety of top-of-the-line hand, power and shop tools.
- Consistently and concisely detail and document repairs.
- Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
- Inspect and maintain service equipment and request for replacements, as required.
- Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
- Assist with onboarding and training of new technicians, where required.
- Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
- Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
- Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
- Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
- Experience working with EVs or Hybrid Vehicles a bonus.
- A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.
