VIP Account Manager
Job Description
- Customer support experience
- Passion for games
- Photoshop experience
- BA in relevant field
- Build relationships with VIP players
- Increase player lifetime value
- Create monetization activities
- Monitor player activity
- Data-driven thinking
- Fluent English (written & verbal)
Who are we?
Come and join a rapidly expanding mobile games company!
SuperPlay is committed to developing the finest mobile games in the world while having an enjoyable time doing so!
In 2019, the company was founded by experienced professionals from Playtika and Rovio with the goal of producing delightful, unforgettable casual games that players can enjoy for years.
Our flagship game, Dice Dreams, is a global sensation and a top-100-grossing hit, while our upcoming game, Domino Dreams, is on track to follow in its footsteps.
Headquarters are in Tel Aviv, and our staff has expanded to include numerous skilled, devoted, and ambitious individuals.
Our plans for the future are even more fascinating. If you'd like to be a part of our journey, please take a look at the job description below.
What will you do in SuperPlay?
- Build and maintain close relationships with our VIP players.
- Increase player's lifetime value by proactive outbound communication.
- Create monetization activities for the VIP players.
- Keep track of and monitor the player's activity.
- Working closely with different stakeholders in the studio.
- Thinking outside the box and creating new retention strategies.
Who are you?
- Data-driven thinker
- Fluent English: both verbal and written – A must
- Goals driven
- Strong communication skills
- Positive attitude
- Customer focus
You get bonus points for:
Bonus Round!
Get ⚡bonus points ⚡ for each of the following:
- An experience with customer support or a similar role in B2C companies
- Passion for games ⚡⚡⚡
- Practical experience with Photoshop
- BA in a relevant field
