VIP Host

2 Weeks ago • 3 Years + • Account Management • $68,000 PA - $85,000 PA

Job Summary

Job Description

As a VIP Host at DraftKings, you'll cultivate relationships with high-value players, executing their VIP engagement strategy. Responsibilities include creating new business revenue through relationship building, managing player interactions (events, communication, escalations), understanding market trends and offering relevant products/promotions, leading player reactivation efforts, and compiling feedback for platform improvements. You'll ensure compliance with VIP policies and responsible gaming guidelines. The role requires strong communication, analytical skills, and the ability to thrive in a fast-paced environment.
Must have:
  • Bachelor's degree or relevant experience
  • 3+ years in Sales/Account Management
  • Strong relationship building skills
  • Analytical mindset and decision-making
  • Proactive approach to player engagement
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

  • Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.  

  • Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.

  • Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players. 

  • Lead player reactivation efforts to increase engagement.

  • Compile player feedback to support improvements to the platform and identify opportunities.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.

 

What you’ll bring   

  • Bachelor’s degree in a related field or relevant experience. 

  • At least 3 years of experience in a Sales, Account Management, or customer-facing role. 

  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

  • Analytical mindset to make quick and confident decisions on data and trends.

  • Willingness to travel and work nights and weekends.

#LI-KJ1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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