Wellness Program Manager

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

overview:

Position Description:

• Provide ongoing project management for global, regional, and country-specific wellness programs and promotional events for client globally.
• Primarily promote and support initiatives for international locations.
• Increase awareness and participation in client-wide well-being programs across global markets.
• Collaborate with client resource teams on regional and country-specific initiatives, in partnership with the WebMD Engagement Specialist.
• Provide trusted support to regional Benefits and Well-Being leads on client well-being platform tools and resources, including creating talking points or overview documents for New Hire Orientations or presentations to associates.
• Manage and promote the Global Wellness Champion Network to the clients international associate population, both in development and ongoing support of well-being initiatives, in collaboration with the U.S Well-Being team 
• Lead monthly well-being meetings for each region (APAC, Canada, EMEA, India, and LATAM) and other ad hoc meetings as necessary.
• Conduct client well-being platform demonstrations as required
• Assist with creating and editing materials related to the health promotion programs for benefits communications
• Develop and maintain schedules for client well-being programs.
• Provide recommendations for well-being initiatives tailored to specific global locations.
• Support enhancements in healthy lifestyle behaviors and overall well-being of client employee population
• Collaborate closely with all client vendor partners to support all well-being events and initiatives
• Work closely with client resource teams (i.e. Corporate Social Responsibility, Employee Resource Groups, etc) on the support of regional and county-specific initiatives as well as the WebMD Engagement Specialist to develop event calendars tied to on- and off-campus programs for maximum engagement.
• Provide monthly and quarterly reporting to global stakeholders
• Provide ongoing program performance review and health/wellness strategy support
• Provide recommendations and referrals to appropriate client well-being resources and integrate those resources and programming into the WebMD portal
• Support the expansion of WebMD Health Services product and service lines. 
• Engage in process improvement and service model design efforts.

qualifications, skills and experience:

• BA / BS required; MPH is a differentiator
• Minimum of 5 years Well-being Coordinator/Program Management or similar client-facing experience.
• Demonstrated ability to successfully manage multiple relationships with various client stakeholders effectively.
• Strong program planning and management skills.
• Excellent written and verbal communication skills
• Proficiency in Google Workspace and MS Office Suite (Word, PowerPoint, and Excel).
• Cross-cultural knowledge and experience along with the ability to engage with staff at all levels across diverse geographies are strongly preferred.