Workplace Coordinator
Job Summary
Job Description
Dun & Bradstreet is seeking a Workplace Coordinator to provide first-class visitor and customer experience at their Paddington office in London. This role, within the UK Workplace team, involves ensuring an outstanding, safe, and compliant office environment. The coordinator will be the office representative and customer point of contact, managing reception services, championing site safety and security, and handling facilities administration. Responsibilities include maintaining records, processing invoices, coordinating cleaning and catering, managing mail services, and ensuring high standards of office maintenance. The position requires strong problem-solving skills, proactive task management, and excellent communication abilities, with the capacity to cover the Workplace Manager during absences. The role involves interacting with team members, customers, and visitors, making a significant first impression.
Must have:
- Experience in a similar environment.
- Understanding of Health & Safety Regulations.
- Excellent customer service skills.
- Planning and organizational skills.
- Ability to respond fast and prioritize work.
- Team player with proactive outlook.
- Ability to multitask and work independently.
- Strong interpersonal skills.
- Energetic, approachable, and representative of D&B.
- Excellent PC and administration skills.
- Good knowledge of Microsoft Office.
- Good written and verbal communication skills.
- Ability to adhere to site rules and regulations.
5 skills required
Job Details
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
To provide first class visitor and customer experience to Dun & Bradstreet Paddington office. Working within the UK Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.
This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Key responsibilities
- Office workplace representative & customer point of contact, covering the Front of House as required.
- Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
- Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
- Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
- Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
- Own the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
- Managing and prioritising tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
- Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
- Cover the Workplace Manager in times of absenteeism, and busy periods.
- Office based role in Paddington London.
Essential requirements
- Experience in a similar environment.
- Understanding of Health & Safety Regulations and compliance
- Excellent customer service, planning and organisational skills.
- Ability to respond fast and prioritise work in an efficient manner.
- Team player with a proactive outlook and ability to multitasks, while working independently
- Strong interpersonal skills with the ability to interact and communicate effectively.
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
- Excellent PC and administration skills, with good knowledge of Microsoft Office.
- Good level of written and verbal communication skills, able to communicate at all levels
- Ability to always adhere to site rules and regulations.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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