ZA Risk, Payments and Operations Senior Associate
Job Summary
Job Description
The Payments, Risk and Operations Senior Associate at Sporty Group in South Africa will oversee and enhance end-to-end payment processing, ensuring efficient handling of deposits, withdrawals, refunds, and reconciliations. Responsibilities include collaborating with payment providers and internal teams to resolve payment issues, implementing advanced risk controls and fraud prevention strategies, monitoring transactions for suspicious activity, and continuously improving payment workflows. The role involves analyzing payment trends, proposing new payment methods, leading operational process optimization initiatives, supporting new payment solution implementations, and ensuring compliance with regulations. The ideal candidate will have 3-5 years of experience in payment operations, fraud management, or risk management within a relevant industry, a strong understanding of payment processing and fraud prevention, excellent analytical and communication skills, and the ability to manage multiple projects.
Must have:
- Oversee payment processing
- Implement fraud prevention strategies
- Improve payment workflows
- Analyze payment trends
- Ensure regulatory compliance
- Collaborate with internal/external teams
3 skills required
Job Details
Job Summary:
As the Payments, Risk and Operations Senior Associate here at Sporty Group, you will be responsible for supporting the payments function within South Africa, focusing on managing fraudulent activities, implementing risk management strategies, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a strong background in payments, fraud risk management, and team management, with a proactive approach to operational excellence.
Key Responsibilities:
Oversee and enhance the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations.
Collaborate with payment providers, banks and internal teams to resolve complex payment options for improved user satisfaction.
Implement advanced risk controls and strategies to reduce fraud exposure in adherence to AML and KYC requirements.
Proactively monitor transactions to identify and investigate suspicious transactions and work closely with fraud prevention and compliance teams.
Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors.
Analyze payment trends and customer behavior to propose new payment methods or adjustments to existing ones that better meet user needs.
Lead new initiatives to optimize operational processes, including the development of new workflows and standard operating procedures for payments and risk management.
Support the implementation and integration of new payment solutions and technologies, ensuring seamless implementation and minimal user impact.
Ensure all payment and operational processes comply with regulations and relevant industry standards, updating policies as needed.
Qualifications:
Bachelor’s degree in Finance, Business, Risk Management, or a related field.
At least 3-5 years of experience in payment operations, fraud management, or risk management within financial services, fintech, e-commerce, or a related industry is required.
Strong understanding of payment processing, fraud prevention strategies, and risk management practices.
Proven experience working with payment gateways, PSPs, fraud detection systems, and risk management tools.
Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
Strong communication and interpersonal skillsStrong understanding of market intelligence.
Capability to manage multiple projects and meet deadlines.
Ability to positively collaborate in an international remote work environment.
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