<p>We're the creators of the acclaimed Farming Simulator series. We’re developers. We’re publishers. And, we're hiring!</p>

GIANTS Software

Publishing & Logistics Assistant

Junior 3D Artist - Vehicle Specialist

Tools Programmer

Publishing Assistant

GIANTS Software is an internationally successful video game developer with offices in Zurich (Switzerland), Erlangen (Germany), Brno (Czech Republic), and Chicago (United States). They are known for their globally successful Farming Simulator series, a realistic agricultural simulation with millions of fans. The company is seeking a Publishing & Logistics Assistant for their Erlangen, Germany office. The role involves supporting the publishing team with quotation and invoice creation, price calculations, order processing considering import/export regulations, and complaint management. Responsibilities also include maintaining inventory, performing inventory analyses, general material management, and communicating with international business clients and suppliers in German and English. The assistant will also manage and transport merchandise stock from an external warehouse.

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>GIANTS Software ist ein international erfolgreicher Entwickler von Videospielen mit Standorten in Zürich (CH), Erlangen (DE), Brno (CZ) und Chicago (USA). Wir sind bekannt für unsere weltweit erfolgreiche Farming Simulator-Reihe, eine realistische Landwirtschaftssimulation mit Millionen von Fans.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>Zur Unterstützung unseres Publishing-Teams in Erlangen suchen wir dich als</p><p><strong>Publishing &amp; Logistics Assistant</strong></p><p>für unser Team in Erlangen, Deutschland.</p><p><strong>Deine Aufgaben</strong></p><ul><li>Unterstützung des Publishing-Teams bei der Angebots- und Rechnungserstellung sowie Preisberechnungen</li><li>Auftragsabwicklung unter Berücksichtigung aktueller Import- und Exportvorgaben sowie Reklamationsmanagement</li><li>Pflege von Lagerbeständen, Inventuranalysen und allgemeines Materialmanagement</li><li>Betreuung und Kommunikation mit unseren internationalen Geschäftskund:innen und Lieferant:innen auf Deutsch und Englisch</li><li>Verwaltung und Transport unseres Merchandise-Bestands in unserem Außenlager<strong> </strong>in der Region</li><li>Annahme, Lagerung und gelegentlicher Transport von Merchandise-Artikeln</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>Was du mitbringen solltest</strong></p><ul><li>Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift</li><li>Sicherer Umgang mit MS Office, insbesondere Excel</li><li>Bereitschaft, dich in unsere Publishing-Tools und Prozesse einzuarbeiten</li><li>Eigenverantwortliches und strukturiertes Arbeiten sowie Teamfähigkeit</li><li>Führerschein Klasse B (zwingend erforderlich)</li><li>Organisationstalent und eine hohe Zuverlässigkeit</li></ul><p><strong>Von Vorteil wären außerdem</strong></p><ul><li>Erste Erfahrungen im Bereich Buchhaltung oder Steuern</li><li>Kenntnisse aus der Games- oder Medienbranche</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Was wir bieten</strong></p><ul><li><strong>Abwechslung:</strong> Herausfordernde und kreative Aufgaben mit viel Raum für eigene Ideen</li><li><strong>Work-Life-Balance:</strong> Flexible Arbeitszeiten für effektives und selbstbestimmtes Arbeiten</li><li><strong>Miteinander:</strong> Offene, kollegiale Arbeitsatmosphäre mit flachen Hierarchien</li><li><strong>Wachstum:</strong> Ein junges, diverses und erfolgreich wachsendes Unternehmen</li><li><strong>Weiterentwicklung:</strong> Individuelle Möglichkeiten zur fachlichen und persönlichen Entwicklung</li><li><strong>Moderne Ausstattung:</strong> Aktuelle Hardware- und Software-Lösungen</li><li><strong>Top Standort:</strong> Zentrale Lage mit sehr guter Anbindung an den öffentlichen Nahverkehr</li><li><strong>Sicherheit &amp; Benefits:</strong> Unbefristeter Arbeitsvertrag, attraktives Gehalt, Bonuszahlungen​​​​​​​</li><li><strong>Extras:</strong> Kostenlose Getränke, Snacks und frisches Obst</li></ul></div></section>

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Rippling's Customer Support team ensures a seamless experience for customers using their Finance, HR, and IT platform. This role involves becoming a product expert, managing customer issues from start to finish, responding to inquiries via various channels, resolving product issues, documenting interactions, gathering feedback for product improvement, and delivering exceptional service. The team fosters a collaborative environment focused on problem-solving and continuous learning, seeking enthusiastic individuals eager to grow in a fast-paced setting.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Rippling</h2><p class="my-4 text-gray-700 leading-relaxed">Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.</p><p class="my-4 text-gray-700 leading-relaxed">Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.</p><p class="my-4 text-gray-700 leading-relaxed">Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.</p><p class="my-4 text-gray-700 leading-relaxed">We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the team</h2><p class="my-4 text-gray-700 leading-relaxed">The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.</p><p class="my-4 text-gray-700 leading-relaxed">Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.</p><p class="my-4 text-gray-700 leading-relaxed">At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Become a product expert - maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues</li><li class="leading-relaxed">Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment</li><li class="leading-relaxed">Respond promptly and professionally to customer inquiries via email, chat, or video conferencing</li><li class="leading-relaxed">Resolve product or service issues by understanding the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.</li><li class="leading-relaxed">Document and track customer interactions, transactions, comments, and complaints using the company's CRM system</li><li class="leading-relaxed">Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.</li><li class="leading-relaxed">Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers</li><li class="leading-relaxed">Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.</li><li class="leading-relaxed">Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will need</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree</li><li class="leading-relaxed">0-3 years of work experience</li><li class="leading-relaxed">Ability to work a 9am-5:30pm PST Monday - Friday schedule</li><li class="leading-relaxed">Demonstrated experience in problem-solving with attention to detail</li><li class="leading-relaxed">Time management skills and ability to prioritize</li><li class="leading-relaxed">Excellent communication skills, both written and verbal</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><p class="my-4 text-gray-700 leading-relaxed">Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.</p><p class="my-4 text-gray-700 leading-relaxed">Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.</p><p class="my-4 text-gray-700 leading-relaxed">This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.</p><p class="my-4 text-gray-700 leading-relaxed">#li-remote</p><p class="my-4 text-gray-700 leading-relaxed">The pay range for this role is:</p><p class="my-4 text-gray-700 leading-relaxed">21.00 - 23.00 USD per hour (US Tier 2)</p><p class="my-4 text-gray-700 leading-relaxed">20.00 - 22.00 USD per hour (US Tier 3)</p><p class="my-4 text-gray-700 leading-relaxed">This position is a non-exempt, full-time, hourly position with eligibility for overtime</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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