The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, Argentina, Malaysia and India. Arkose Labs protects enterprises from cybercrime and abuse.

Arkose Labs

Enterprise Account Executive (Remote)

Site Reliability Engineer

Data Analyst (Evening Shift)

Data Analyst

Data Analyst (Weekend Shift)

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Technical Account Manager

The primary role of an Enterprise Account Executive at Arkose Labs is to maximize revenue by selling our products and services directly to prospective clients. The focus is on driving strategic wins with large enterprise companies, including banking, financial services Tech and Commerce verticals. Arkose Labs creates an online environment where consumers are protected from spam and abuse, offering AI-powered risk assessments and dynamic threat response.

Security Analyst (Weekend Shift)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Summary</h2><p class="my-4 text-gray-700 leading-relaxed">The primary role of an Enterprise Account Executive at Arkose Labs is to maximize revenue by selling our products and services directly to prospective clients. The focus is on driving strategic wins with large enterprise companies, including banking, financial services Tech and Commerce verticals.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Expectations for Success</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Meet or exceed quarterly and annual revenue objectives.</li><li class="leading-relaxed">Build and manage your own pipeline.</li><li class="leading-relaxed">Self-driven and committed to success.</li><li class="leading-relaxed">Prior startup experience is advantageous.</li><li class="leading-relaxed">Coachable and able to work with team members to follow the sales process.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Source, identify, qualify, and close new opportunities.</li><li class="leading-relaxed">Engage and communicate effectively with Senior and C-Level Executives.</li><li class="leading-relaxed">Develop and maintain a network of industry contacts and connections.</li><li class="leading-relaxed">Demonstrate high energy, motivation, and a team-player attitude.</li><li class="leading-relaxed">Exhibit strong organizational and forecasting skills.</li><li class="leading-relaxed">Showcase outstanding networking capabilities and professional demeanor.</li><li class="leading-relaxed">Travel up to 40-60%, including overnight travel as required.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must Haves</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven track record as a hunter with a strong desire to win and make an impact.</li><li class="leading-relaxed">Experience in closing true enterprise deals and ability to showcase this.</li><li class="leading-relaxed">Technical proficiency and knowledge in selling high-end solutions involving both line of business and IT ownership.</li><li class="leading-relaxed">Significant track record of quota over-achievement.</li><li class="leading-relaxed">Critical and strategic thinking skills.</li><li class="leading-relaxed">Selling to Fortune 1000 companies</li><li class="leading-relaxed">Selling to CISO’s and CISO organizations</li><li class="leading-relaxed">Experience in selling Consumer Cybersecurity, Identity, and/or Authentication technologies.</li><li class="leading-relaxed">Startup experience</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to Have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">BS/BA or equivalent.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Work Authorization:</strong> Must be authorized to work in the U.S.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Arkose Labs?</h2><p class="my-4 text-gray-700 leading-relaxed">At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.</p><p class="my-4 text-gray-700 leading-relaxed">Why do top tech professionals choose Arkose Labs?</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.</li><li class="leading-relaxed">Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.</li><li class="leading-relaxed">Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.</li><li class="leading-relaxed">Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change</p><p class="my-4 text-gray-700 leading-relaxed">The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir.</p><p class="my-4 text-gray-700 leading-relaxed">We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>We value:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>People:</strong> first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.</li><li class="leading-relaxed"><strong>Team Work.</strong> We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another</li><li class="leading-relaxed"><strong>Customer Focus</strong>. We empathize with our customers and obsess about solving their problems</li><li class="leading-relaxed"><strong>Execution</strong> with precision, professionalism and urgency</li><li class="leading-relaxed"><strong>Security</strong>. It’s the lens through which we implement our processes, procedures, and programs</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary + Equity</li><li class="leading-relaxed">401k plan</li><li class="leading-relaxed">Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents</li><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">Life insurance coverage</li><li class="leading-relaxed">Short and Long Term Disability Insurance paid by the company</li><li class="leading-relaxed">Generous nationwide parental leave policy</li><li class="leading-relaxed">Amazing discounts program</li><li class="leading-relaxed">Wellbeing package including mental health and gym discounts</li><li class="leading-relaxed">Flexible working hours to support personal well-being and mental health</li><li class="leading-relaxed">Employee Assistance Program</li></ul><p class="my-4 text-gray-700 leading-relaxed">Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.</p><p class="my-4 text-gray-700 leading-relaxed">The anticipated OTE for this position is $300,000 . Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications as well as the candidate’s location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.</p><p class="my-4 text-gray-700 leading-relaxed">#LI-REMOTE</p>

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We’re looking for a talented and creative Software Engineer to join our Safety Engineering team! In this role, you will be at the forefront of designing, developing, and scaling robust backend systems and leveraging applied machine learning to tackle critical integrity and safety challenges. You will be architecting and implementing innovative solutions in a key role in addressing the unique safety challenges that come with human-to-AI interaction—bringing your technical expertise to the table as we define industry best practices in this emerging space. This is a high-impact role where you will provide technical leadership, drive innovation, and contribute to the core of our platform's trustworthiness.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About the role</h1><p class="my-4 text-gray-700 leading-relaxed">We’re looking for a talented and creative Software Engineer to join our Safety Engineering team!</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will be at the forefront of designing, developing, and scaling robust backend systems and leveraging applied machine learning to tackle critical integrity and safety challenges. You will be architecting and implementing innovative solutions in a key role in addressing the unique safety challenges that come with human-to-AI interaction—bringing your technical expertise to the table as we define industry best practices in this emerging space. This is a high-impact role where you will provide technical leadership, drive innovation, and contribute to the core of our platform's trustworthiness.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you'll do</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Architect & Build:</strong> Design, develop, and maintain highly scalable, resilient, and performant backend systems that power our integrity and safety features.</li><li class="leading-relaxed"><strong>Lead Complex Solutions:</strong> Lead the technical design and implementation of sophisticated backend solutions for detecting, preventing, and mitigating a wide array of integrity risks. This includes traditional issues (e.g., content classification, spam, etc.) as well as emerging threats related to Generative AI (e.g., misuse of generative models, generation of harmful or biased content, etc).</li><li class="leading-relaxed"><strong>Apply Machine Learning:</strong> Conceptualize, develop, deploy, and iterate on machine learning models and algorithms to address complex integrity challenges. This includes areas like content classification (including AI-generated content), anomaly detection, risk scoring, behavior analysis, and developing safeguards for Generative AI systems (e.g., robust content filtering, bias mitigation techniques, and output monitoring).</li><li class="leading-relaxed"><strong>Cross-Functional Collaboration:</strong> Work closely with product managers, data scientists, AI researchers, security teams, and operations to define requirements, design innovative solutions, and deliver impactful integrity systems, especially for Generative AI products.</li><li class="leading-relaxed"><strong>Technical Strategy & Roadmap:</strong> Drive the long-term technical vision and roadmap for backend integrity systems and applied ML capabilities, with a keen eye on addressing Generative AI safety concerns with an alignment with company objectives.</li><li class="leading-relaxed"><strong>Mentorship & Leadership:</strong> Provide technical guidance and mentorship to other engineers on the team and across the organization, fostering a culture of engineering excellence.</li><li class="leading-relaxed"><strong>Champion Best Practices:</strong> Advocate for and implement best practices in software engineering, distributed systems design, data engineering, and the full lifecycle of ML model development, including specific considerations for the safety and ethics of Generative AI.</li><li class="leading-relaxed"><strong>System Optimization:</strong> Continuously analyze and improve the performance, scalability, reliability, and cost-effectiveness of existing integrity platforms and ML models.</li><li class="leading-relaxed"><strong>Stay Current:</strong> Keep abreast of emerging threats, new technologies, and advancements in backend engineering, distributed systems, the application of machine learning to trust and safety, and the evolving landscape of Generative AI safety research and mitigation techniques.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Who you are</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of professional software engineering experience, with a strong emphasis on backend systems development.</li><li class="leading-relaxed">Bachelor's, Master's, or PhD degree in Computer Science, Engineering, or a related technical field.</li><li class="leading-relaxed">Proven track record of designing, building, and operating complex, large-scale, and highly available distributed systems.</li><li class="leading-relaxed">Expertise in one or more backend programming languages such as Python, Go, Java, or C++.</li><li class="leading-relaxed">Hands-on experience in applying machine learning techniques to solve real-world problems, specifically with demonstrable experience in addressing integrity, trust, or safety challenges.</li><li class="leading-relaxed">Solid understanding of the machine learning lifecycle, including data gathering and cleaning, feature engineering, model selection, training, validation, A/B testing, deployment, and operational monitoring.</li><li class="leading-relaxed">Exceptional problem-solving abilities, with a knack for tackling ambiguous and technically challenging problems.</li><li class="leading-relaxed">Proven ability to work in a fast-paced development environment and deliver timely results.</li><li class="leading-relaxed">Strong communication, interpersonal, and leadership skills, with the ability to articulate complex technical concepts to diverse audiences.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">You will be a great fit if:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You care deeply about Trust & Safety and see it as a value-add to the business</li><li class="leading-relaxed">Prior experience in a dedicated Trust & Safety, Integrity, or Risk engineering team.</li><li class="leading-relaxed">Contributions to open-source projects or publications in relevant fields.</li><li class="leading-relaxed">Experience leading large, cross-cutting technical projects.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About Character.AI</h1><p class="my-4 text-gray-700 leading-relaxed">Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.</p><p class="my-4 text-gray-700 leading-relaxed">In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.</p><p class="my-4 text-gray-700 leading-relaxed">Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!</p>

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Programming Patterns

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Object Oriented Programming

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