e2 open

Area Sales Director

Software Engineer

Senior Software Engineer

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Solution Architect

Business Analyst

Senior Implementation Engineer

The Area Sales Director role at E2open involves interacting with clients, managing inquiries, and selling opportunities to existing customers. Responsibilities include following up on leads, building client relationships, developing sales strategies, and understanding customer needs. The role requires creating strategic account plans, presenting sales proposals, and achieving sales targets. The candidate will be expected to understand the company's products and identify opportunities to upsell and cross-sell. The candidate will also be required to understand the sales process and sales velocity to reach sales goals. They will partner with internal teams to develop strategies, and serve as a trusted advisor to clients. This position is remote.

<div>E2open is the connected supply chain platform that enables the world’s&nbsp;largest companies to transform the way they&nbsp;make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and&nbsp;opportunities to help companies improve efficiency,&nbsp;reduce waste, and operate sustainably. Our employees around the world are focused&nbsp;on delivering enduring value for our clients.</div><div> &nbsp; <h2 class="text-heading-large mb4">About the job</h2> E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients. This role can be remote in most states but we are not currently accepting applications from residents of NY, CO, CA and WA.&nbsp; Area Sales Director&nbsp; E2open is looking for an Area Sales Director. The Area Sales Director is a critical role that will interact and assist several clients across the E2open customer base. This role endorses the overall success of our Enterprise client’s accounts by managing and responding to client inquiries, qualifying and selling opportunities to install base customers, understanding the client’s business, and cross-selling additional E2open products to existing customers. Key Responsibilities: <ul> <li>Follow up on inbound leads from net new prospects to sell and grow company ARR through new business</li> <li>Create relationships within prospects and installed accounts at every level.</li> <li>Engage with senior decision makers and influencers and be comfortable when discussing the growth of our strategy and solutions</li> <li>Partner with important internal teams (Solutions Consultants, Legal, Professional Services, and others) and their leadership, in developing winning value propositions and sales strategies for clients</li> <li>Own the customer relationship by setting the strategic and tactical plans for assigned customers and become the trusted advisor to the customer for better business outcomes</li> <li>Understand the customer’s current E2open products and identify opportunities to upsell and cross-sell E2open’s products within the assigned customer accounts</li> <li>Research and map assigned accounts to build knowledge of the customer’s supply chain</li> <li>Build strategic account plans for your accounts with understanding of the customer’s organizational structure, key players, and current product utilization</li> <li>Utilize a consultative approach, discuss business issues with customers, develop formal quotes, and present formal sales presentations to address the customer’s business needs</li> <li>Build pipeline and understand totality of sales process and sales velocity in order to hit sales goals</li> <li>Additional duties as assigned</li> </ul> Qualifications &amp; Experience: <ul> <li>Bachelor’s Degree from an accredited university</li> <li>8+ years of SaaS sales experience with 3+ years at the enterprise level</li> <li>Minimum of 3 years selling Supply Chain Solutions&nbsp;</li> <li>Ability to travel 20% of the time</li> <li>Excellent interpersonal and professional communication skills</li> <li>Ability to prioritize multiple projects</li> <li>Proficient with MS Outlook, Word, Excel and PowerPoint</li> <li>Ability to meet deadlines</li> <li>Possess and project a positive, professional attitude</li> <li>Ability to maintain effective relationships with customers, co-workers, and management</li> <li>Experience with CRM software (SalesLoft, Salesforce.com) preferred</li> <li>Proven history of success maintaining and exceeding sales targets</li> </ul> &nbsp; #LI-DNI &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </div><div>E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E2open participates in the E-verify program in certain locations, as required by law. E2open does&nbsp;not accept&nbsp;unsolicited&nbsp;referrals&nbsp;or resumes from any source other than directly from candidates or preferred vendors. We will&nbsp;not&nbsp;consider unsolicited&nbsp;referrals.</div></div>

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Phonepe

Chargeback Specialist

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The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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