Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

Customer Support Analyst III

Senior Software Engineer

Manager, Enterprise Technology

Senior Security Engineer – Security Operations

Staff Security Engineer – Identity and Access Management, Cloud Security

Consultant – Professional Services

Senior IPA Business Analyst

Customer Development Manager III

Senior Security Engineer

A Customer Support Analyst Level III at GHX works within the Customer Support Center, developing strong knowledge of the GHX Internet B2B exchange system, growth products, and support tools. This role involves answering customer questions, assisting with system functions, and troubleshooting problems, often requiring extensive collaboration. The analyst acts as a primary contact, utilizing Salesforce for customer information and contributing to the Customer Support Knowledge Base. They also mentor junior analysts and escalate complex issues.

Staff Security Engineer

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Summary:</h2><p class="my-4 text-gray-700 leading-relaxed">A Customer Support Analyst Level III works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-III will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-III will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-III will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-III works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills, including a strong working knowledge of EDI-X12.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Roles & Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information.</li><li class="leading-relaxed">Works cooperatively with other team members and departments to develop effective and timely solutions for customers.</li><li class="leading-relaxed">Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions.</li><li class="leading-relaxed">Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems.</li><li class="leading-relaxed">Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues.</li><li class="leading-relaxed">Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call.</li><li class="leading-relaxed">Provides assistance and mentorship to CSA-I and II analysts as needed.</li><li class="leading-relaxed">Collaborates with peers and extended departments to provide timely resolution to customer problems.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent communication skills; verbal, written, and electronic.</li><li class="leading-relaxed">Strong technical troubleshooting and problem-solving skills across a variety of platforms and proprietary products.</li><li class="leading-relaxed">Good organizational skills and the ability to work within deadlines and while speaking with customers.</li><li class="leading-relaxed">Exceptional customer service skills and positive customer focus.</li><li class="leading-relaxed">Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic.</li><li class="leading-relaxed">Ability to identify learning opportunities and self-educate where resources and opportunities are present</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Working knowledge of EDI-X12</li><li class="leading-relaxed">Efficiency</li><li class="leading-relaxed">Organization and planning</li><li class="leading-relaxed">Attention to detail</li><li class="leading-relaxed">Proactive, personal initiative</li><li class="leading-relaxed">Process driven approach to getting things done</li><li class="leading-relaxed">Collaborative problem solving</li><li class="leading-relaxed">Professional call handling and communication skills</li><li class="leading-relaxed">Accountability</li><li class="leading-relaxed">Integrity</li><li class="leading-relaxed">Positive attitude</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must enjoy working in a fast-paced dynamic, collaborative environment.</li><li class="leading-relaxed">Possess a working knowledge of Internet applications, browsers, search engines, mobile applications, Microsoft Office, and other related tools.</li><li class="leading-relaxed">Must have a professional demeanor and a positive attitude.</li><li class="leading-relaxed">Must be able to self-direct and proactively engage where opportunities for improvement and challenges present themselves.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Experience</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4 - 6 years related work experience</li><li class="leading-relaxed">BS/BA degree in computer systems or related business, scientific, technical or engineering disciplines, OR relevant technical certification, OR more than one (2) years solid experience with supporting customers for ISP's, Asp's, or for software and business applications.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Good To Have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Healthcare or Supply Chain experience</li><li class="leading-relaxed">Personal drive to succeed.</li></ul><p class="my-4 text-gray-700 leading-relaxed">GHX: It's the way you do business in healthcare</p><p class="my-4 text-gray-700 leading-relaxed">Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.</p><p class="my-4 text-gray-700 leading-relaxed">GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.</p><p class="my-4 text-gray-700 leading-relaxed">It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.</p><p class="my-4 text-gray-700 leading-relaxed"><em>Disclaimer</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.</em></p><p class="my-4 text-gray-700 leading-relaxed">Create a Job Alert</p><p class="my-4 text-gray-700 leading-relaxed">Interested in building your career at GHX? Get future opportunities sent straight to your email.</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://my.greenhouse.io/users/sign<em>in?job</em>board=globalhealthcareexchangeinc&source=job<em>alert" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a></p><p class="my-4 text-gray-700 leading-relaxed">Apply for this job</p><p class="my-4 text-gray-700 leading-relaxed">------------------</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul><p class="my-4 text-gray-700 leading-relaxed">Autofill with Greenhouse</p><p class="my-4 text-gray-700 leading-relaxed">First Name*</p><p class="my-4 text-gray-700 leading-relaxed">Last Name*</p><p class="my-4 text-gray-700 leading-relaxed">Email*</p><p class="my-4 text-gray-700 leading-relaxed">Phone</p><p class="my-4 text-gray-700 leading-relaxed">Resume/CV</p><p class="my-4 text-gray-700 leading-relaxed">AttachAttach</p><p class="my-4 text-gray-700 leading-relaxed">Dropbox</p><p class="my-4 text-gray-700 leading-relaxed">Google Drive</p><p class="my-4 text-gray-700 leading-relaxed">Enter manuallyEnter manually</p><p class="my-4 text-gray-700 leading-relaxed">Accepted file types: pdf, doc, docx, txt, rtf</p><p class="my-4 text-gray-700 leading-relaxed">Cover Letter</p><p class="my-4 text-gray-700 leading-relaxed">AttachAttach</p><p class="my-4 text-gray-700 leading-relaxed">Dropbox</p><p class="my-4 text-gray-700 leading-relaxed">Google Drive</p><p class="my-4 text-gray-700 leading-relaxed">Enter manuallyEnter manually</p><p class="my-4 text-gray-700 leading-relaxed">Accepted file types: pdf, doc, docx, txt, rtf</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">* *</li></ul><p class="my-4 text-gray-700 leading-relaxed">LinkedIn Profile</p><p class="my-4 text-gray-700 leading-relaxed">Website</p><p class="my-4 text-gray-700 leading-relaxed">Candidate Location*</p><p class="my-4 text-gray-700 leading-relaxed">Website</p><p class="my-4 text-gray-700 leading-relaxed">Current CTC*</p><p class="my-4 text-gray-700 leading-relaxed">Expected CTC*</p><p class="my-4 text-gray-700 leading-relaxed">Notice Period*</p><p class="my-4 text-gray-700 leading-relaxed">Current Location*</p><p class="my-4 text-gray-700 leading-relaxed">What city do you live in?*</p><p class="my-4 text-gray-700 leading-relaxed">When you apply to a job on this site, the personal data contained in your application will be collected by the GHX Compliance & Privacy Officer (CPO), which is located at 1315 W Century Dr., STE 100, Louisville, CO 80027 and can be contacted by emailing compliance@ghx.com . Your personal data will be processed for the purposes of managing GHX's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the CPO, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by GHX to help manage its recruitment and hiring process on the CPO's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards. You can obtain a copy of the standard contractual clauses by contacting us at humanresources@ghx.com. Your personal data will be retained by GHX as long as GHX determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.*</p><p class="my-4 text-gray-700 leading-relaxed">Select...</p><p class="my-4 text-gray-700 leading-relaxed">What is your full legal name?*</p><p class="my-4 text-gray-700 leading-relaxed">Submit application</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Relatient, a leader in intelligent scheduling and patient engagement, simplifies access to care for healthcare organizations through AI-powered workflows and automation. Trusted by over 47,000 providers, we manage 150 million appointments annually, enhancing patient connections and streamlining operations. We seek a Senior Software Engineer to join our Pune team in a hybrid role. This position involves leading software design and implementation, ensuring regulatory compliance, overseeing the full development lifecycle, and championing data security. The role also includes mentoring junior engineers, collaborating cross-functionally, and utilizing agile practices to deliver high-quality, client-focused solutions.

Sr Sales Development Representative

Marketing Coordinator

Manager of Client Engagement

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">At Relatient, we’re on a mission to simplify access to care – intelligently. As the leader in intelligent scheduling and patient engagement, we help healthcare organizations connect with patients more effectively through AI-powered workflows, real-time automation, and flexible access tools.</p><p class="my-4 text-gray-700 leading-relaxed">More than 47,000 providers trust us to manage over150 million appointments annually, reducing delays in care, streamlining contact center operations, and helping patients get the care they need, when they need it. We’ve been recognized by Forbes, Deloitte, and Inc. 5000 for our growth, innovation, and inclusive culture.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Role at Relatient</h3><p class="my-4 text-gray-700 leading-relaxed">We are currently looking for a <strong>Senior Software Engineer</strong> to join our team. This position will be a hybrid role, working 3 days a week from our office in Amar Tech Park.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">In this role, you’ll help us move the needle owning:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Technical Leadership and Innovation</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the design and implementation of new software features and applications, ensuring they meet the healthcare industry's regulatory standards.</li><li class="leading-relaxed">Drive innovation in the product line by researching and applying new technologies and methodologies to solve complex healthcare problems.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Software Development and Lifecycle Management</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop high-quality, secure, and scalable software solutions that comply with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act).</li><li class="leading-relaxed">Oversee the entire software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Quality Assurance and Regulatory Compliance</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure software solutions are developed in compliance with relevant healthcare regulations and standards, where applicable.</li><li class="leading-relaxed">Implement and oversee rigorous unit testing protocols and quality assurance processes to ensure software reliability and performance.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Collaboration and Cross-Functional Leadership</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate closely with product managers, UX/UI designers, and other stakeholders to understand user needs and translate them into functional software solutions.</li><li class="leading-relaxed">Lead and mentor junior software engineers, promoting a culture of excellence, continuous learning, and knowledge sharing.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Data Security and Privacy</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Champion the importance of data security and privacy within the team, ensuring all software solutions adhere to the highest standards of data protection.</li><li class="leading-relaxed">Stay updated with the latest in cybersecurity trends and regulatory changes affecting the healthcare industry to proactively address potential security vulnerabilities.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Client-Focused Solution Development</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with customer support teams to understand client issues and feedback, using this information to inform ongoing product development and improvement.</li><li class="leading-relaxed">Participate in client meetings and demos as needed to provide technical expertise and support for sales and marketing efforts.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Project Management and Agile Practices</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Utilize agile methodologies to manage software development projects, ensuring timely delivery of features and responsiveness to changing customer needs.</li><li class="leading-relaxed">Lead sprint planning, retrospectives, and stand-ups, ensuring clear communication and efficient workflow within the development team.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Continuous Professional Development</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Stay abreast of the latest developments in software engineering and healthcare technology to continuously improve personal expertise and the overall effectiveness of the development team.</li><li class="leading-relaxed">Encourage and facilitate ongoing education and professional development opportunities for team members.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Core Experience Requirements</h3><p class="my-4 text-gray-700 leading-relaxed">We’re looking for someone with:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in computer science, B.E./ B. Tech, computer engineering, or equivalent work experience in lieu of a degree is required.</li><li class="leading-relaxed">7+ years of experience in a software engineering role</li><li class="leading-relaxed">Working knowledge of AWS, Docker, and git</li><li class="leading-relaxed">Experience with Spring, Hibernate and Sprinboot</li><li class="leading-relaxed">Good understanding of Data Structure & Algorithms.</li><li class="leading-relaxed">Good understanding / implementation of SOLID principles and Design Patterns.</li><li class="leading-relaxed">Good understanding of Test Driven Developmet</li><li class="leading-relaxed">Previous experience building and working with CI/CD pipelines</li><li class="leading-relaxed">Strong knowledge of SQL and relational databases</li><li class="leading-relaxed">Experience giving and receiving code reviews</li><li class="leading-relaxed">Previous experience building and consuming RESTful web APIs</li><li class="leading-relaxed">Knowledge of unit testing and integration testing</li><li class="leading-relaxed">Knowledge and experience with Agile methodologies</li><li class="leading-relaxed">Ability to work and thrive as part of a collaborative team</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bonus points if you have these preferred qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building software in a healthcare environment preferred</li><li class="leading-relaxed">Experience building applications leveraging HL7 FHIR preferred</li><li class="leading-relaxed">Experience with Kubernetes and AWS EKS/Fargate preferred</li><li class="leading-relaxed">Familiarity with the principles of Domain-Driven Design (DDD) preferred</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

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