Mashgin

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As a Deployment Engineer at Mashgin, you will be responsible for deploying and installing our technology and hardware across the country, as well as handling customer support. This role requires excellent technical skills, communication, and problem-solving abilities. You will travel frequently (50-75%) to launch new locations and troubleshoot issues. Responsibilities include diagnosing and resolving issues, responding to customer inquiries, maintaining expert knowledge of deployment systems, and installing kiosks to ensure customer success. You will work closely with product engineers, users, and clients.

Senior Software Engineer, Product

About MashginAt Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives. Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started. We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun. Position SummaryThis is a remote, intermediate-level position where you will be responsible for the deployment and installation of our technology and hardware across the country, and handling customer support tickets and calls. You will be serving a key role ensuring that projects are completed on time and that our customers are successful with Mashgin. Excellent technical ability, communication skills, and problem solving are critical to this role. You will work directly with the product engineers in addition to our users, customers and their clients. This role requires someone to be based within the greater Chicago area.
 You Will Be<ul><li>Traveling the country launching new locations and helping customers (50-75% travel is expected).</li><li>Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product.</li><li>Respond to customer escalations and inquiries, when needed seeking partners to assist.&nbsp;</li><li>Maintain a subject-matter expert level of knowledge of deployment systems and software.&nbsp;</li><li>Installing kiosks to ensure our customers and clients are set up for success.&nbsp;</li><li>Planning and preparing for deployments.</li><li>Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person</li></ul> Minimum Qualifications<ul><li>Bachelor’s Degree (or equivalent experience).</li><li>Ability and desire to travel frequently.</li><li>Self-starter who is comfortable getting the job done without much assistance.</li><li>Relentlessly resourceful, always thinking outside the box to solve complex problems.&nbsp;</li><li>Strong communication skills.</li><li>Ability to lift 50 pounds or more.</li></ul> Preferred Qualifications<ul><li>Preferred: prior IT or tech repair experience.</li><li>Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components.</li></ul> What We Offer<ul><li>An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries</li><li>Excellent health, dental and vision insurance for you and your dependents</li><li>401k plan</li><li>Flexible PTO policy</li><li>Competitive salary in a small, rapidly scaling company</li><li>Pet insurance for your fur babies</li><li>Voluntary life insurance plan</li></ul> 
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.&nbsp;

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The Senior Site Reliability Engineer will be responsible for the full system lifecycle including infrastructure provisioning, system configuration, monitoring, and incident response in production environments. This role involves ensuring high application performance and availability by collaborating with development teams, operations teams, network engineers, and vendors. The SRE will guide incident responses, identify root causes, and provide solutions to mitigate and resolve issues. This position requires working with AWS, containerized infrastructure (Kubernetes, EKS, ECS), implementing configuration management and automation solutions and performing 24/7 on-call duties.

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<div>Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Come join us! The GoFundMe team is searching for our next Site Reliability Engineer (SRE). You will be responsible for the full system lifecycle including infrastructure provisioning, system configuration, monitoring, and incident response in production environments. The SRE uses technical analysis to assess the availability, latency, scalability, and efficiency of a product or infrastructure and builds reliability into systems. 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Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $128,500 - $192,500 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="mailto:accommodationrequests@gofundme.com">accommodationrequests@gofundme.com</a>.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom">Newsroom</a>. #LI-CL1 #LI-HYBRID</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.