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The Senior Manager, Talent Management, EMEA will lead Morningstar's talent strategy across 16 countries in the EMEA region, contributing to global talent management. Based in London, this role involves fostering a learning culture, scaling people development programs, and responding to dynamic workforce changes. Responsibilities include understanding business development needs, supporting manager and leader development, participating in global talent process design, driving performance and talent management programs, and overseeing budgets.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Team:</h2><p class="my-4 text-gray-700 leading-relaxed">The People & Culture team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed we contribute to Morningstar’s success.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role:</h2><p class="my-4 text-gray-700 leading-relaxed">Morningstar’s most valuable asset is its people – and finding, growing and retaining top talent is critical to our future. As the EMEA Talent Management Leader, you will play a pivotal role in advancing Morningstar’s talent strategy across the region, while also contributing to the global Talent Management function. Based in London, you will lead Talent Management for the EMEA region, spanning 16 countries. You will foster a culture of learning, scale our people development programs, and respond to the dynamic workforce changes across the region. This role reports to the Head of People & Culture, EMEA, with a matrix reporting line to the Global Head of Talent Management.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work with key business stakeholders to understand people development requirements across the region, partnering with P&C Business Partners and global talent management teams to diagnose, prioritize, and develop solutions to meet business needs.</li><li class="leading-relaxed">Support manager and leader development content creation based on regional needs, helping to select and drive participation across the region. May require you to facilitate sessions locally either in person or virtually.</li><li class="leading-relaxed">Participate in global design forums on talent and performance processes to ensure regional requirements are incorporated into future state models, support rollout of changes to core processes in the region.</li><li class="leading-relaxed">Drive the execution of performance management and talent management programs across the region.</li><li class="leading-relaxed">Meet the development needs and priorities of the region including delivering specific skills for teams. This may involve sourcing, selecting and overseeing external vendors to support delivery.</li><li class="leading-relaxed">Oversee budgets and liaise with finance team for vendor payments and contracts.</li><li class="leading-relaxed">Plan, coordinate, and execute events that foster team building, organizational cohesion, and knowledge sharing.</li><li class="leading-relaxed">Serve as a key member of both the EMEA P&C and global talent management leadership teams to ensure alignment, integration, and knowledge exchange.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in management, HR, Organizational Psychology or a related field is preferred. Master’s degree or MBA in similar fields or equivalent experience preferred.</li><li class="leading-relaxed">8-10 years learning & development or talent management experience</li><li class="leading-relaxed">Strong facilitation, presentation, and program design skills, with a proven ability to drive initiatives from concept to execution.</li><li class="leading-relaxed">Excellent communication and stakeholder management skills.</li><li class="leading-relaxed">Consultative approach, with the ability to understand business requirements and design and implement solutions.</li><li class="leading-relaxed">Experience influencing and collaborating across cultures, geographies, and organizational levels.</li><li class="leading-relaxed">Adept at managing complexity and ambiguity while delivering practical, scalable outcomes.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Ready to Shape the Future?</h2><p class="my-4 text-gray-700 leading-relaxed">At Morningstar, every hire we make strengthens our mission to empower investor success. Apply now and help shape the future of investing with us.</p><p class="my-4 text-gray-700 leading-relaxed">Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.</p>

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">Job Success Profile</p><p class="my-4 text-gray-700 leading-relaxed">Customer Service Analyst</p><p class="my-4 text-gray-700 leading-relaxed">Location: Office in Sumaré, SP, Brazil</p><p class="my-4 text-gray-700 leading-relaxed">Language: Native Portuguese, advanced English, and intermediate Spanish or above</p><p class="my-4 text-gray-700 leading-relaxed">Travel Frequency: Not foreseen</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Mission of the position</h3><p class="my-4 text-gray-700 leading-relaxed">Responsible for ensuring a positive customer experience through efficient handling of requests and complete management of the order cycle. 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