PostHog

YC Technical Onboarding Specialist

Backend Engineer

Developer who loves teaching

Technical Customer Success Manager

Artist in Residence

Developer who loves writing

Technical Account Manager

We're looking for someone who is obsessed with helping to make customers successful. You'll be working with our users at a critical stage - the very start of their PostHog journey. By getting in early and helping them ensure they're using PostHog in the best possible way, you'll both help us retain customers and help them to build better products. Most of our customers are highly technical and willing to self-serve, so you're not just coming in as a sales-y person with vague ideas - you'll be looking at how they're using PostHog and, as a trusted advisor, helping them set things up to get as much as possible out of the platform. And if they're spending too much money - well, you'll help them reduce their bills too! This is a very new role we've just introduced in 2025, so it's a great time to join and shape this new part of our sales team. The role is a pretty unique combo of technical expertise and customer relationship skills, so you'll need to use your judgement to figure out when to go deep on a technical issue, and when to zoom out and understand customer goals.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About PostHog</h3><p class="my-4 text-gray-700 leading-relaxed">We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, experiments, a CDP, SQL access, a data warehouse, and LLM observability… and <a href="https://posthog.com/roadmap" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">there’s plenty more to come</a>.</p><p class="my-4 text-gray-700 leading-relaxed">PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 100,000 companies have installed the platform. We've had huge success with our paid upgrades, raised bags of money from some of the world's top investors, and have extremely strong product-led growth – 97% driven by word of mouth.</p><p class="my-4 text-gray-700 leading-relaxed">We're growing quickly, but sustainably. We're <a href="http://www.paulgraham.com/aord.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">also default alive</a>, averaging 10% monthly revenue growth and with more than $20m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we value</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We are <a href="https://posthog.com/handbook/company/values#we-are-open-source" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">open source</a> - building a huge community around a free-for-life product is key to PostHog's strategy.</li><li class="leading-relaxed">We aim to become <em>the</em> most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our <a href="https://posthog.com/handbook" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">public handbook</a> </em>everyone_ can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.</li><li class="leading-relaxed">Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.</li><li class="leading-relaxed">Solve big problems - <a href="https://posthog.com/handbook/company/values#we-havent-built-our-defining-feature-yet" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">we haven't built our defining feature yet</a>. We are all about acting fast, innovating, and <a href="https://posthog.com/handbook/company/culture#iteration" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">iterating</a>.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Summary</h3><p class="my-4 text-gray-700 leading-relaxed">We're looking for someone who is obsessed with helping to make customers successful. You'll be working with our users at a critical stage - the very start of their PostHog journey. By getting in early and helping them ensure they're using PostHog in the best possible way, you'll both help us retain customers <em>and</em> help them to build better products.</p><p class="my-4 text-gray-700 leading-relaxed">Most of our customers are highly technical and willing to self-serve, so you're not just coming in as a sales-y person with vague ideas - you'll be looking at how they're using PostHog and, as a trusted advisor, helping them set things up to get as much as possible out of the platform. And if they're spending too much money - well, you'll help them reduce their bills too!</p><p class="my-4 text-gray-700 leading-relaxed">This is a very new role we've just introduced in 2025, so it's a great time to join and shape this new part of our sales team. The role is a pretty unique combo of technical expertise and customer relationship skills, so you'll need to use your judgement to figure out when to go deep on a technical issue, and when to zoom out and understand customer goals.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>\*\* This is an in-office role, so you must be located in San Francisco area to be considered</strong></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll be doing</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Performing health checks on the implementation of customers who are about to pay their first bill with PostHog, using the data we track about their usage.</li><li class="leading-relaxed">Making contact with these customers to get them set up for success with PostHog, ensuring that they can see value from their subscription from the start.</li><li class="leading-relaxed">Presenting an adoption pathway to customers, educating them on the benefits of the additional products that they may not yet be using.</li><li class="leading-relaxed">Finding and implementing opportunities for automation in this role.</li><li class="leading-relaxed">Working with the wider Sales and Customer Success team to identify and hand off potential larger customers who require more focus.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’re able to go deep on understanding PostHog’s products, including more technical ones like Feature Flags and Data Warehouse. You don’t need to be a developer but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices for companies with multiple products and applications, advising on the pros and cons of different SDKs and how to implement PostHog into their existing stack.</li><li class="leading-relaxed">Strong customer focus - you need to help our users and remove any blockers to them using PostHog effectively.</li><li class="leading-relaxed">Commercially-minded - you're not just solving problems, you're thinking about how to grow and retain revenue too.</li><li class="leading-relaxed">You’ll need to be good at finding creative ways to engage with customers who may never have spoken with us before.</li><li class="leading-relaxed">Experience onboarding customers to a technical product and helping them use it in a meaningful way.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working with similar technologies, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.</li><li class="leading-relaxed">You’ve been in a pre-sales, technical account manager, or support-type role before, bringing both technical expertise and commercial acumen.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>#LI-DNI</em></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Salary</h3><p class="my-4 text-gray-700 leading-relaxed">We have a set system for compensation as part of being transparent. Salary varies based on location and level of experience.</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://posthog.com/handbook/people/compensation" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more about compensation</a></p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Location</h4><p class="my-4 text-gray-700 leading-relaxed">(based on market rates)</p><p class="my-4 text-gray-700 leading-relaxed">Country</p><p class="my-4 text-gray-700 leading-relaxed">Region</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Level</h4><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Step</h4><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Salary calculator</h4><p class="my-4 text-gray-700 leading-relaxed">1.  Benchmark (United States - San Francisco, California) $211,000</p><p class="my-4 text-gray-700 leading-relaxed">2.  Level modifier 1</p><p class="my-4 text-gray-700 leading-relaxed">3.  Step modifier 0.95 - 1.04</p><p class="my-4 text-gray-700 leading-relaxed">Salary $200,450 - $219,440plus equity</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Generous, transparent compensation & equity</li><li class="leading-relaxed">Unlimited vacation (with a minimum!)</li><li class="leading-relaxed">Two meeting-free days per week</li><li class="leading-relaxed">Home office</li><li class="leading-relaxed">Coworking credit</li><li class="leading-relaxed">Private health, dental, and vision insurance.</li><li class="leading-relaxed">Training budget</li><li class="leading-relaxed">Access to our Hedge House</li><li class="leading-relaxed">Carbon offsetting</li><li class="leading-relaxed">Pension & 401k contributions</li><li class="leading-relaxed">We hire and pay locally</li><li class="leading-relaxed">Company offsites</li></ul><p class="my-4 text-gray-700 leading-relaxed">Get more details about all our benefits on the <a href="https://posthog.com/careers#benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Careers page</a>.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your team's mission and objectives</h3><p class="my-4 text-gray-700 leading-relaxed">We help customers get started with PostHog – ensuring they are properly set up and successfully using the right products.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Objective</strong>: Build an awesome Onboarding team</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Q3 2025 Goals</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hit Onboarding Specialist Logo Retention of 90%</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Spot opportunities</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identifying onboarding opportunities to pass to sales</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Create an unforgettable onboarding experience</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lower the barrier for onboarding to $100/mo</li><li class="leading-relaxed">Create a structured onboarding program we can drive customers through</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Interview process</h3><p class="my-4 text-gray-700 leading-relaxed">We do 2-3 short interviews, then pay you to do some real-life (or close to real-life) work.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Application (You are here)</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Our talent team will review your application</strong></p><p class="my-4 text-gray-700 leading-relaxed">We're looking to see how your skills and experience align with our needs.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Culture interview</p><p class="my-4 text-gray-700 leading-relaxed"><strong>30-min video call</strong></p><p class="my-4 text-gray-700 leading-relaxed">Our goal is to explore your motivations to join our team, learn why you’d be a great fit, and answer questions about us.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Technical interview</p><p class="my-4 text-gray-700 leading-relaxed"><strong>45 minutes, varies by role</strong></p><p class="my-4 text-gray-700 leading-relaxed">You'll meet the hiring team who will evaluate skills needed to be successful in your role. No live coding.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Founder interview</p><p class="my-4 text-gray-700 leading-relaxed"><strong>30 minutes</strong></p><p class="my-4 text-gray-700 leading-relaxed">You have reached the final boss. It's time to chat with James or Tim.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### PostHog SuperDay</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Paid day of work</strong></p><p class="my-4 text-gray-700 leading-relaxed">You’ll meet a few more members of the team and work on an independent project. It's challenging, but most people say it's fun, and we'll pay you USD 1,000 for your efforts!</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Offer</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Pop the champagne (after you sign)</strong></p><p class="my-4 text-gray-700 leading-relaxed">If everyone is happy, we’ll make you an offer to join us - YAY!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Apply</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">(Now for the fun part...)</h4><p class="my-4 text-gray-700 leading-relaxed">Just fill out this painless form and we'll get back to you within a few days. Thanks in advance!</p><p class="my-4 text-gray-700 leading-relaxed">Bolded fields are required</p><p class="my-4 text-gray-700 leading-relaxed">Name</p><p class="my-4 text-gray-700 leading-relaxed">Email</p><p class="my-4 text-gray-700 leading-relaxed">Cover letter</p><p class="my-4 text-gray-700 leading-relaxed">Resume/CV</p><p class="my-4 text-gray-700 leading-relaxed">Upload fileor drag and drop here</p><p class="my-4 text-gray-700 leading-relaxed">Do you have experience with technical products and onboarding technical users? What were the products and who were the users in the org?</p><p class="my-4 text-gray-700 leading-relaxed">Lastly, where are you located?</p><p class="my-4 text-gray-700 leading-relaxed">Do you require sponsorship to work in your desired location?</p><p class="my-4 text-gray-700 leading-relaxed">This role requires coming into the office 5x week. Are you comfortable with this requirement?</p><p class="my-4 text-gray-700 leading-relaxed">Submit</p>

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Morning Star

Regional Counsel

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Morningstar, Inc. is seeking a Regional Counsel for its Global Regulatory Strategy and Advisory Team. This role involves identifying and proactively addressing regulatory issues impacting Morningstar’s North American operations, including new business line developments. The position reports to the Senior Regional Counsel, North America, and focuses on advising on regulatory strategy, risk, compliance management, and engaging with regulatory bodies.

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Process Specialist, Finance Operations - EMEA Wealth

Financial Analyst

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Group:</h3><p class="my-4 text-gray-700 leading-relaxed">The Legal and Compliance team consists of lawyers, compliance specialists and other professionals across the globe who bring to the team various kinds of expertise. On the legal side, we have commercial, regulatory, M&A, regulatory compliance, corporate governance, privacy and employment expertise in-house as well as broad-based international legal experience to support the company’s 12,000+ employees working in wholly owned subsidiaries in 32 countries. The Compliance team has expertise in overseeing the compliance processes and practices of regulated credit ratings, investment management, investment research and benchmark administration businesses. The Legal Department coordinates and oversees Morningstar’s use of external counsel around the world.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role:</h3><p class="my-4 text-gray-700 leading-relaxed">, a leading global provider of independent investment research, is looking for a specialist in the Global Regulatory Strategy and Advisory Team, Legal. The role will be a legal resource on identifying regulatory issues that may affect North American operations and advising on how to proactively address them, including, in connection with new business line developments. This position directly reports to Senior Regional Counsel, North America, who reports to Global Head of Regulatory Strategy and Advisory, Legal.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><p class="my-4 text-gray-700 leading-relaxed">While not meant to be a comprehensive list of functions, principal day-to-day responsibilities of this role in North America include:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Advising the business on regulatory strategy and risk, including with respect to regulatory matters associated with strategic initiatives and new business line development.</li><li class="leading-relaxed">Advising Compliance on the management of regulatory compliance responsibilities and consulting with external parties, as appropriate.</li><li class="leading-relaxed">Serving as one of the contacts and negotiators with regulatory bodies.</li><li class="leading-relaxed">Advising on strategy for defending and settling any regulatory action or other related matters involving any of regulated businesses.</li><li class="leading-relaxed">Assisting with formal examinations or investigations by a regulator, regulatory registrations, and written submissions in response to consultations from regulators, as necessary.</li><li class="leading-relaxed">Advising the Compliance Team in internal investigations, and development and implementation of policies, guidelines and other documents pertaining to regulatory requirements applicable to regulated businesses, as necessary.</li><li class="leading-relaxed">Staying current on regulations and other changes in regulatory requirements that could impact businesses.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Law degree and qualified to practice in New York or Illinois, or other relevant US State</li><li class="leading-relaxed">At least 6 years of financial services or securities law experience in a North American jurisdiction</li><li class="leading-relaxed">Structured finance transactional experience, credit rating experience, or other financial services compliance/regulatory experience required</li><li class="leading-relaxed">Experience in dealing with regulators is an advantage</li><li class="leading-relaxed">Investment advisor and asset management regulatory experience is beneficial</li><li class="leading-relaxed">Must be admitted to practice law or eligible for admission to practice as in-house counsel in the jurisdiction where located</li><li class="leading-relaxed">The ability to influence</li><li class="leading-relaxed">Integrity and a high degree of professional ethics</li><li class="leading-relaxed">Excellent judgement and analytical skills</li><li class="leading-relaxed">Strong interpersonal and communication skills, including excellent, clear drafting</li><li class="leading-relaxed">Ability to work efficiently and independently, prioritize workflow, and meet deadlines.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation and Benefits</h3><p class="my-4 text-gray-700 leading-relaxed">At we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Financial Health</li><li class="leading-relaxed">75% 401k match up to 7%</li><li class="leading-relaxed">Stock Ownership Potential</li><li class="leading-relaxed">Company provided life insurance - 1x salary + commission</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Physical Health</li><li class="leading-relaxed">Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages</li><li class="leading-relaxed">Additional medical Wellness Incentives - up to $300-$600 annual</li><li class="leading-relaxed">Company-provided long- and short-term disability insurance</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Emotional Health</li><li class="leading-relaxed">Trust-Based Time Off</li><li class="leading-relaxed">6-week Paid Sabbatical Program</li><li class="leading-relaxed">6-Week Paid Family Caregiving Leave</li><li class="leading-relaxed">Competitive 8-24 Week Paid Parental Bonding Leave</li><li class="leading-relaxed">Adoption Assistance</li><li class="leading-relaxed">Leadership Coaching & Formal Mentorship Opportunities</li><li class="leading-relaxed">Annual Education Stipend</li><li class="leading-relaxed">Tuition Reimbursement</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Social Health</li><li class="leading-relaxed">Charitable Matching Gifts program</li><li class="leading-relaxed">Dollars for Doers volunteer program</li><li class="leading-relaxed">Paid volunteering days</li><li class="leading-relaxed">15+ Employee Resource & Affinity Groups</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Total Cash Compensation Range</h3><p class="my-4 text-gray-700 leading-relaxed">$143,250.00 - 257,850.00 USD Annual</p><p class="my-4 text-gray-700 leading-relaxed">Inclusive of annual base salary and target incentive</p><p class="my-4 text-gray-700 leading-relaxed">’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.</p><p class="my-4 text-gray-700 leading-relaxed">001_MstarInc Legal Entity</p>

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Data Structures and Algorithms

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Programming Patterns

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