Relatient

Client Operations Manager

Manager of Client Engagement

Senior Software Engineer

Lead Software Engineer

Technical Analyst

Provider Sales Executive

Relatient is seeking an Implementation Client Operations Manager to define project requirements, manage project teams, and act as a product expert and process consultant for clients. The role involves overseeing the implementation of new software to improve client workplace efficiency, providing visibility into ongoing implementations with status, dependencies, and risks, and acting as an external consultant to identify opportunities for patient access and client success. The manager will work cross-functionally with dispersed internal teams to resolve complex issues within designated time frames and contribute to developing better processes, tools, and models for successful outcomes and improved operational efficiency. The ideal candidate will have a Bachelor's degree or equivalent experience and at least 3 years of project management experience in the information technology and healthcare sectors, preferably in a SaaS environment.

<div>At Relatient, we’re on a mission to simplify access to care – intelligently. As the leader in intelligent scheduling and patient engagement, we help healthcare organizations connect with patients more effectively through AI-powered workflows, real-time automation, and flexible access tools.</div><div>&nbsp;</div><div>More than 47,000 providers trust us to manage over150 million appointments annually, reducing delays in care, streamlining contact center operations, and helping patients get the care they need, when they need it. We’ve been recognized by Forbes, Deloitte, and Inc. 5000 for our growth, innovation, and inclusive culture.</div><div>&nbsp;</div><h2>Your Role at Relatient</h2><div><span>The Implementation Client Operations Manager defines</span><span> the requirements of the project, manages the project team, lays out a blue print for the entirety of the project including scope and parameters and serves as a product expert and process consultant for the client.&nbsp;</span><span>&nbsp;</span></div><div>&nbsp;</div><div><span>This position has a preferred location in the Greater Atlanta Area, but we are happy to consider candidates from other areas if they meet all of the requirements.</span></div><div>&nbsp;</div><h3>In this role, you’ll help us move the needle by:</h3><div><ul><li><span>Overseeing the implementation of new software or technology that will improve efficiency in a client workplace</span><span> </span></li><li><span>Creating clear visibility into ongoing implementations with </span><span>current status</span><span>, dependencies, </span><span>risks</span><span> and timing expectations</span><span> </span></li><li><span>Serving as an external consultant/trusted advisor to </span><span>identify</span><span> initial opportunities, including design recommendations, to maximize our contribution to patient access and client success</span><span> </span></li><li><span>Working cross-functionally across geographically dispersed internal teams </span><span>to resolve complex issues within designated </span><span>time frames</span><span> </span></li><li><span>Having a key voice in developing better processes, </span><span>tools</span><span> and models that generate successful outcomes within the team and improve operational efficiency.</span><span>&nbsp;</span></li></ul></div><div>&nbsp;</div><h3>Core Experience Requirements</h3><div>We’re looking for someone with:</div><div><ul><li><span>Bachelor’s degree or equivalent experience in lieu of degree is&nbsp;</span><span>required</span><span> </span></li><li><span>3+ years of experience&nbsp;</span><span>in project management in the information technology and healthcare sector</span><span>, SaaS environment preferred.</span><span> </span></li><li><span>Proven work experience in project management in the information technology and healthcare sector&nbsp;</span><span>using recognized PMI methodologies</span><span> </span></li><li><span>Proven ability to lead multiple, highly visible projects simultaneously and meet deadlines</span><span> </span></li><li><span>Strong organizational skills including attention to detail and multi-tasking skills</span><span> </span></li><li><span>Ability to adapt&nbsp;</span><span>in</span><span> a dynamic work environment, learn quickly, solve problems, and make decisions.</span><span> </span></li><li><span>Has experience influencing internal and external stakeholders&nbsp;</span><span>in order to</span><span> drive success</span><span> </span></li><li><span>Proficiency</span><span> in using the Microsoft Office suite of software</span><span> </span></li><li><span>Experience with MS Office, Excel,&nbsp;</span><span>Word</span><span> and PowerPoint</span><span> </span></li><li><span>Experience with Salesforce, SQL helpful.&nbsp;</span><span>&nbsp;</span></li></ul></div><div>&nbsp;</div><h3>Mindsets That Make a Difference</h3><div>At Relatient, our values guide how we work and we’re looking for someone who lives them:</div><div><ul><li>Speed with Purpose: Move fast, stay focused.</li><li>Outcome Ownership: Own the work and the results.</li><li>Collaborative Impact: Work well across teams.</li><li>Simplicity and Clarity: Communicate with intention.</li><li>Culture of Excellence: Always learn and raise the bar.</li><li>Automation-Driven: Wired to automate, streamline, and simplify.</li></ul><div>&nbsp;</div><h3>A Note on Travel:</h3><div>This role may require travel up to 20% based on position and organizational needs.</div></div><h3><br>Pay &amp; Perks:</h3><div>For positions based in the U.S., the estimated salary range for this role is $65,000-$95,000. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.</div><div>&nbsp;</div><h3>Benefits of working here include:</h3><div><ul><li>Medical, dental, and vision plans to fit your needs.</li><li>Company-paid life insurance and long-term disability.</li><li>Health Savings Accounts (HSA) with employer contributions.</li><li>Employee Assistance Program (EAP).</li><li>401(k) plan with company match.</li><li>Unlimited PTO, 10 paid holidays, and paid parental leave.</li><li>Flexible work options.</li></ul><div>&nbsp;</div></div><h3>Equal Opportunity at Relatient:</h3><div>We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know.</div><div>&nbsp;</div><div>To learn more about our organization, visit www.relatient.com.</div><h3><br>Ready to Join Relatient?</h3><div>If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!</div><div>&nbsp;</div><div>To join our team, you must live in one of the following states where we’re authorized to hire:<br><em>Alabama, Arizona, Arkansas, Colorado, Connecticut, Washington D.C., Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.<br><br><br>#LI-Remote</em></div><div><em>#LI-AM1</em></div>

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You will be part of the Finance Operations vertical, focusing on the Procure to Pay - Invoice Processing. Your responsibilities include collecting operational data, conducting analysis, reconciling transactions, boosting vendor compliance, improving discount capture, and confirming pricing and terms before payment. You will also manage the accounting of goods and services, from requisitioning to purchasing and receiving, overseeing the end-to-end procurement and financial process. The Accounts Payable Processing team handles incoming invoices, verifying accuracy, matching with purchase orders and delivery receipts, and initiating payments, often utilizing automated systems for efficiency.

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and . Accenture helps organizations deliver on their promises to stakeholders and provide exceptional value. They help to improve the way that the world works and lives.

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<b>Skill required:</b> Procure to Pay - Invoice Processing<br><b>Designation:</b> Procure to Pay Operations New Associate<br><b>Qualifications:</b>Any Graduation  <br><b>Years of Experience:</b>0 to 1 years  <br><b>About Accenture</b><br>Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and  Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.  We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and  communities.Visit us at www.accenture.com <br><b>What would you do?</b> You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.<br><b>What are we looking for?</b> Ability to meet deadlines  •Ability to perform under pressure •Problem-solving skills • Detail orientation •Ability to establish strong client relationship •Finance and Accounting •Excel •Good Communication skills both written and verbal <br><b>Roles and Responsibilities:</b> •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts        

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