Rocket Science


IT Lead

Rocket Science Group is seeking an IT Lead for their Cardiff Studio. This hybrid role requires a hands-on and strategic individual passionate about solving hardware and software challenges. The IT Lead will plan and implement an IT strategy for a growing global organization, ensuring internal teams have necessary equipment and tools. They will also collaborate with partners and learn from other teams developing video game tools and platforms.

<p class="my-4 text-gray-700 leading-relaxed"><em><strong>Please note that this is a hybrid position based in Cardiff, requiring 3 days onsite each week, with the option for remote work on the remaining days.</strong></em></p><p class="my-4 text-gray-700 leading-relaxed">The Rocket Science Group specialises in multiplayer, co-development, platform services, publishing technology, and live operations for console, PC and mobile titles. We have studio teams in Europe and North America and work in partnership with the game industry’s top creators.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role:</h2><p class="my-4 text-gray-700 leading-relaxed">We are looking for an IT Lead based in our Cardiff Studio, who is both hands-on and strategic with a passion for solving real world hardware and software challenges.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you’ll draw upon your past experience to help us plan and roll out an IT strategy capable of supporting our growing organisation across the globe. You’ll work alongside our larger Workplace function to ensure that our internal teams have the equipment and tools they need to develop some of the biggest games in the world!</p><p class="my-4 text-gray-700 leading-relaxed">You’ll also have the opportunity to not only work directly with our partners to meet the needs of individual projects, but also learn from other teams in the company as they create and maintain video game tools and platforms.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll do:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure our global teams have the equipment they need to thrive in their roles (hardware and software).</li><li class="leading-relaxed">Support software licence and application lifecycles to support varied engineering and business workstreams such as 1password and Github.</li><li class="leading-relaxed">Setup and manage critical infrastructure and systems.</li><li class="leading-relaxed">Define and champion IT standards for a fast-growing globally distributed studio.</li><li class="leading-relaxed">Support hardware (PC, Mac, Console Devkits etc).</li><li class="leading-relaxed">Establish and maintain a secure, scalable computing environment.</li><li class="leading-relaxed">Manage and improve our identity access management, remote access solutions and more.</li><li class="leading-relaxed">Install and manage AV and conference solutions for global collaboration.</li><li class="leading-relaxed">Create accessible, easy-to-use self-service IT documentation.</li><li class="leading-relaxed">Facilitate and conduct security audits (ISO27001, SOC2) annually and maintain ongoing compliance.</li><li class="leading-relaxed">Effectively communicate and liaise with both stakeholders and the wider business.</li><li class="leading-relaxed">Coach and mentor the IT Team while aligning IT with bigger business goals.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we Value:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A passion for solving real-world hardware and software problems.</li><li class="leading-relaxed">Strong communicator who can translate the needs of technical and non-technical teams.</li><li class="leading-relaxed">Strong background in IT infrastructure, networking, and service desk operations.</li><li class="leading-relaxed">Experience managing collaboration platforms (Google Workspace, Slack, Zoom, Atlassian)</li><li class="leading-relaxed">A security-first mindset, with experience in compliance frameworks such as ISO27001 and SOC2.</li><li class="leading-relaxed">Experience with Information Technology Infrastructure Library frameworks.</li><li class="leading-relaxed">Ability to understand and adjust the needs of our teams’ evolving requirements.</li><li class="leading-relaxed">A willingness to embrace new challenges and the flexibility to adapt as needs evolve.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You may also have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working with centralised version control applications like Perforce, Git, etc.</li><li class="leading-relaxed">Experience using remote networking tools such as Parsec.</li><li class="leading-relaxed">Proficient in running and supporting office networks.</li><li class="leading-relaxed">History working with cloud platforms (AWS, GCP, Azure)</li><li class="leading-relaxed">Experience with Mobile Device Management (MDM) solutions</li><li class="leading-relaxed">Experience with Rippling HRIS or SecureFrame.</li><li class="leading-relaxed">Automation or scripting skills (Bash, PowerShell, Python, etc.)</li><li class="leading-relaxed">Implemented low latency remote access solutions for desktops and consoles</li><li class="leading-relaxed">And of course… a love for games!</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Can Offer:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Hybrid Working Arrangement:</strong> Our office in Cardiff is located right in City Centre, just a couple minutes away from the Cardiff Central Train Station! As a member of our team, you’ll have the flexibility to work at home and collaborate with your fellow engineers in person.</li><li class="leading-relaxed"><strong>Competitive Salary and Benefits Package:</strong> Your health and wellbeing is important to us, so we offer a variety of benefits including:</li><li class="leading-relaxed">Private Pension via Salary Sacrifice</li><li class="leading-relaxed">Optional Private Medical, Dental, and Vision Coverage</li><li class="leading-relaxed">Annual Leave, Plus Bank Holidays and Winter Break Office Closure</li><li class="leading-relaxed"><strong>Annual Research Credit:</strong> We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills!</li><li class="leading-relaxed"><strong>Professional Development:</strong> We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries.</li><li class="leading-relaxed"><strong>Work-Life Balance:</strong> We really believe that home life comes first and we promote a flexible working environment. And as an added bonus: We don’t crunch!</li><li class="leading-relaxed"><strong>Family Friendly:</strong> We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time!</li><li class="leading-relaxed"><strong>Office Perks:</strong> In addition to everything above, we also provide:</li><li class="leading-relaxed">Weekly Team Lunches</li><li class="leading-relaxed">Snacks, Including the Good (Yorkshire) Tea</li><li class="leading-relaxed">Fully Equipped Team Lounge, Including our Favourite Consoles and Games</li><li class="leading-relaxed">And, most importantly, a supportive and creative working environment made up of talented and friendly people, as well as the opportunity to work on some pretty cool games and projects – if we do say so ourselves!</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">A Friendly Note from the Recruitment Team:</h2><p class="my-4 text-gray-700 leading-relaxed">Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.</p><p class="my-4 text-gray-700 leading-relaxed"><em>Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms.</em></p><p class="my-4 text-gray-700 leading-relaxed">#li-hybrid</p>

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<p class="my-4 text-gray-700 leading-relaxed">As a Build Engineer with Gamebreaking Studios, you will help a variety of studios succeed in making great games by working with <a href="https://bespokeci.dev/?utm<em>source=gamebreakingcom&utm</em>medium=link&utm<em>content=card" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">BespokeCI</a> - our build system tailor-made for games - to enable teams to playtest their game every day.</p><p class="my-4 text-gray-700 leading-relaxed">Gamebreaking Studios is looking for someone eager to break into game development with a passion for learning, problem solving, and helping people. We want an intern to join our team of Build Engineers using and supporting BespokeCI. In this role, you can expect to troubleshoot errors and breaks, apply updates and security patches, and implement customer requests to improve the performance and functionality of their build system.</p><p class="my-4 text-gray-700 leading-relaxed">Build Engineers are often known for their breadth of knowledge, rather than depth. We are looking for someone equally comfortable using a terminal to remotely administer a linux system with SSH as they are writing a script to automate a tedious task or contributing to a package or module in a more complex piece of software. You will be working closely with game designers, artists, and engineers, and have opportunities to collaborate and contribute ideas of your own.</p><p class="my-4 text-gray-700 leading-relaxed">We encourage you to apply even if you do not meet all of the skills listed here. We understand that your qualifications may shine through in different ways and can be based on unique perspectives and experiences.</p><p class="my-4 text-gray-700 leading-relaxed">Gamebreaking Studios is an Equal Opportunity Employer. We celebrate diversity, and are committed to maintaining a safe and inclusive environment for our team.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Duration and Employment Status</h2><p class="my-4 text-gray-700 leading-relaxed">We are a fully remote working environment seeking current students or recent graduates of universities, bootcamps, or those with similar experience to join our company. This is an entry-level position with no prior work experience required, though candidates with prior work experience will be considered.</p><p class="my-4 text-gray-700 leading-relaxed">This position is a paid internship between 3 and 6 months duration, with the possibility of a direct hire to full-time at its conclusion. We seek a candidate able to work a minimum of 30 hours per week, with a preference for 40 hours. The duration and timeframe of this internship are flexible depending on the candidate and their university’s situation</p><p class="my-4 text-gray-700 leading-relaxed">Benefits and employment duration may differ based on student status and country-specific laws</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Desired Skills & Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A passion for games and entertainment that shows. Whether you love video games, board games, cosplay, or freeze tag — we want to know! If it doesn’t shine through your resume (e.g. work, academic, or community experience), please submit a cover letter</li><li class="leading-relaxed">Strong troubleshooting skills. Candidates can be expected to see a break in an unfamiliar system or language and must be able to gather relevant information and either resolve the issue or know the proper channels to escalate it to.</li><li class="leading-relaxed">Demonstrated knowledge and experience using a command-line interface (CLI) in Windows, Linux, or MacOS.</li><li class="leading-relaxed">The ability to write scripts or software packages in at least one of the following languages: C#, Bash, Powershell, Python, Java, Javascript, Groovy, C++, or similar.</li><li class="leading-relaxed">Experience with cloud computing and cloud technologies (e.g. AWS, Azure, GCP)</li><li class="leading-relaxed">Familiarity with at least one of the common game engines such as Unreal, Unity, Godot, or similar.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Diagnose and troubleshoot errors and build breaks that may occur across a variety of studios using different technologies.</li><li class="leading-relaxed">Apply monthly updates and security patches to a number of client applications and infrastructure.</li><li class="leading-relaxed">Monitor customer infrastructure health, and remediate as necessary, whether it be to restart failing services, clear up disk space, or identify and log new bugs to our product teams.</li><li class="leading-relaxed">Maintain, update, and create scripts and tools in C#, Powershell, and/or Bash.</li><li class="leading-relaxed">Onboard new customers to BespokeCI, working through a checklist of actions to install and configure the system for their needs.</li><li class="leading-relaxed">Work with project managers inside and outside our studio to deliver features to players.</li><li class="leading-relaxed">Contribute meaningfully to growing & improving the positive culture at Gamebreaking</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Responsibilities To You</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Encourage healthy working hours, PTO, and a respect for your time</li><li class="leading-relaxed">Foster an environment of equal opportunity, treatment, and inclusion</li><li class="leading-relaxed">Create a fun and playful environment that remains professional and respectful</li><li class="leading-relaxed">Grow our culture positively and meaningfully through a high level of transparency and thoughtful conversation</li><li class="leading-relaxed">Provide opportunities for you to learn and grow</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Potential Roles and Growth Paths (Choose One)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Build Engineer</strong> — Build Engineers are the unsung heroes of software development, keeping the project in a healthy and usable state for all team members productivity and velocity.</li><li class="leading-relaxed"><strong>QA</strong> - QA Testers can be the last line of defense for a successful game launch. Build Engineers and QA often share a set of skills and work closely together.</li><li class="leading-relaxed"><strong>Game Engineer</strong> - Improve your coding skills and understanding of game development as a build engineer, growing into a skill game engineer writing sandbox, combat, networking, or graphics code.</li><li class="leading-relaxed"><strong>Cloud Engineer</strong> - Build complex and scalable applications using cloud technologies.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Gamebreaking</h2><p class="my-4 text-gray-700 leading-relaxed">Gamebreaking Studios is a young, growing, LA-based company founded by technology leaders from around games, entertainment, and software. We found early success providing work-for-hire to other studios and now build everything from end-to-end games to online game platforms to individual feature integrations. We also develop our own games and IP alongside other projects.</p><p class="my-4 text-gray-700 leading-relaxed">Our mission: We aspire to make games and media so fun that it improves people's relationships and behaviors. That is to say, while we are not a "serious games" company, we believe that making fun-first games enables us to have a positive impact. We believe deeply in our core values and hope to find people who share them:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Take Responsibility</li><li class="leading-relaxed">Raise The Tide, Not One Boat</li><li class="leading-relaxed">Ambitious Goals, Disciplined Execution</li><li class="leading-relaxed">Design For People, Own Your Craft</li><li class="leading-relaxed">We Play Together</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Working at Gamebreaking as a non-US citizen</h3><p class="my-4 text-gray-700 leading-relaxed">This position is open to candidates living and working in Latin America. Applicants must be fluent in English, willing to work according to US time zones (must be available 8am - 3pm Pacific Time), and have a strong, stable internet connection conducive to remote work and video calls. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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IT Lead

Job Details