Saama

Director – Clinical Trial/CRO SME (Clinical Data Management & Customer Success)

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Seeking a Director-level Clinical Trial Subject Matter Expert (SME) with extensive experience in Clinical Data Management (CDM) and modern clinical data workflows and analytics. This role involves ensuring delivery excellence in customer engagements and supporting strategic sales and pre-sales efforts. The individual will be client-facing, requiring strong domain expertise, solution-oriented thinking, and a collaborative approach to help life sciences sponsors adopt and scale the Saama platform. Key responsibilities include guiding clients in optimizing clinical data workflows, providing clinical data oversight, acting as a domain advisor during audits, and translating client feedback into platform enhancements. Additionally, the role supports sales teams through client pitches, solutioning workshops, RFP responses, and conducting product demonstrations.

Principal, Client Partner (LifeScience)

<h3>Description</h3>
<p></p><div style="margin-bottom: 0.0in;"><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Director – Clinical Trial/CRO SME (Clinical Data Management &amp; Customer Success)</span></b></div><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Location: Remote</span></div><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Department: Customer Success</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></b></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Role Overview</span></b></div><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">We are seeking a Director level Clinical Trial Subject Matter Expert (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts.</span></div><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;"><br>This is a highly visible, client-facing position that requires strong domain expertise, solution-oriented thinking, and a collaborative mindset to help life sciences sponsors adopt and scale the Saama platform across clinical trials.</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></b></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Key Responsibilities</span></b></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Customer Success &amp; Delivery</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Serve as the senior CDM SME during customer onboarding and implementation of the Saama platform and analytics solutions.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Guide clients in optimizing clinical data workflows – including ingestion, standardization, mapping, reconciliation, and data readiness.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Ensure platform configuration and data integration align with clinical operations, programming, and regulatory needs.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Provide clinical data oversight during ongoing platform usage, issue resolution, and continuous improvement.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Act as the primary CDM domain advisor during audits, reviews, and executive client interactions.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Translate client feedback and emerging data needs into platform enhancement recommendations.</span></li></ul><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Sales &amp; Pre-Sales Support</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Support business development and sales teams by contributing to client pitches, solutioning workshops, and RFP responses.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Conduct product demonstrations, workshops, and discovery sessions from a clinical data domain lens.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Identify business pain points and articulate the clinical and operational value of the Saama platform and its AI-enabled capabilities.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Serve as a strategic partner in developing tailored proposals and positioning statements for pharma and biotech sponsors.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Represent Saama at industry conferences, panels, and webinars to establish thought leadership and visibility</span></li></ul><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Required Qualifications</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Bachelor’s or Master’s degree in Life Sciences, Clinical Research, Health Informatics, or related field.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">12+ years of clinical trial experience, with 8+ years in Clinical Data Management and several years in customer-facing roles, including prior experience working with CROs.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Strong knowledge of the clinical data lifecycle and end-to-end CRO workflows, including eCRF design, query management, data standards (CDISC SDTM/ADaM), and regulatory expectations (ICH-GCP, FDA 21 CFR Part 11).</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Familiarity with clinical data programming logic and workflows (edit checks, derived variables, mapping).</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Prior exposure to SAS, R, SQL, or Python in a clinical setting (not necessarily hands-on currently).</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Expertise in working with EDC systems such as Medidata Rave, InForm, or Veeva Vault.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Proven ability to engage executive stakeholders in pharma/biotech.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Strong communication, presentation, and interpersonal skills in a sales-support or consulting environment.</span></li></ul><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Preferred Qualifications</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Experience in supporting or selling AI/ML, data analytics, or digital transformation solutions in clinical development.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Prior involvement in cross-functional solutioning with product, data science, and engineering teams.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Familiarity with RWD/RWE integration, patient-centric data models, or external data sources (e.g., imaging, genomics).</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Previous experience contributing to platform development roadmaps and SaaS solution delivery.</span></li></ul><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div><div style="margin-bottom: 0.0in;"><b><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Why Join Saama?</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Lead clinical transformation with cutting-edge AI solutions in life sciences.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Work directly with top-tier pharma/biotech companies to accelerate trial outcomes.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Be part of a collaborative, forward-thinking team bridging science and technology.</span></li><li><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">Competitive compensation, flexible work environment, and global exposure.</span></li></ul><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;"><br><br></span></div><div style="margin-bottom: 0.0in;"><span lang="EN" style="font-size: 14.0pt;line-height: 115.0%;font-family: 'Arial Narrow' , sans-serif;">&nbsp;</span></div></div>

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