Safe security

Senior Threat Researcher

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The Senior Threat Researcher will lead security efforts across product and production environments. This role involves conducting manual security assessments of web/mobile applications and APIs, performing static code analysis, software composition analysis, and secrets scanning. Responsibilities include monitoring, triaging, and prioritizing vulnerabilities in the production environment, carrying out perimeter security reviews, reviewing security implications of changes, and collaborating with engineering teams to embed security best practices. The candidate will also automate repetitive security tasks and lead a team of 3 Threat Researchers. SAFE Security focuses on a culture-first approach with radical transparency and a commitment to continuous learning. This role requires a strong understanding of vulnerability validation and risk prioritization.

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At SAFE Security, our vision is to be the Champions of a Safer Digital Future and the Catalysts of Change. We believe in empowering individuals and teams with the freedom and responsibility to align their goals, ensuring we all move forward together.
 
We operate with radical transparency, autonomy, and accountability—there’s no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy—check out our <a href="https://jobs.safe.security/culture/">Culture Memo</a> to dive deeper into what makes SAFE unique.
 
We’re looking for a&nbsp;Senior Threat Researcher&nbsp;to lead security efforts across our product and production environments and ensure that what we build is built to last and withstand.
 
As part of our Security Operations (SecOps) team, you’ll work closely with engineers and product managers, embedding security into every phase of the development lifecycle.

 
<h3>What You’ll Do:</h3>
<ul class="posting-requirements plain-list">
<ul><li>Lead a team of 3 Threat Researchers focused on product and production security</li><li>Conduct&nbsp;manual security assessments&nbsp;of web/mobile applications and APIs as part of sprint ceremonies (biweekly)</li><li>Perform&nbsp;static code analysis (SAST),&nbsp;software composition analysis (SCA), and&nbsp;secrets scanning&nbsp;using automated tools, followed by deep manual validation</li><li>Monitor, triage, and prioritize&nbsp;vulnerabilities in the production environment</li><li>Carry out&nbsp;perimeter security reviews&nbsp;based on emerging threats and attack surface changes</li><li>Review the security implications of new architecture or deployment changes</li><li>Monitor and action alerts from the&nbsp;Cloud Native Application Protection Platform (CNAPP)</li><li>Collaborate cross-functionally with engineering and program teams to embed security best practices</li><li>Automate repetitive security tasks using scripting (Python, Shell, JS, etc.)</li></ul>
</ul>
 
<h3>What You’ll Bring:</h3>
<ul class="posting-requirements plain-list">
<ul><li>Bachelor’s or Master’s degree in Computer Science, IT, or related field</li><li>Proven experience in Application &amp; Cloud Security, with hands-on exposure to:</li>
<div> - Burp Suite Pro</div>
<div> - SAST/SCA tools</div>
<div> - CNAPP solutions</div>
<li>Strong understanding of&nbsp;vulnerability validation and risk prioritization</li><li>Familiarity with code repositories (e.g., GitHub) and secure code practices</li><li>Comfortable with scripting for automation and tooling</li><li>Experience working in&nbsp;Agile Scrum&nbsp;environments</li><li>Effective communicator with strong documentation and team collaboration skills</li><li>Previous experience in&nbsp;leading or mentoring&nbsp;a security-focused team</li>
</ul>
</ul>
 
<h3>Nice to Have (Certifications):</h3>
<ul class="posting-requirements plain-list">
<ul><li>OSCP</li><li>OSWE</li><li>CRTP</li></ul>
</ul>
 

If you’re passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that’s redefining security—we want to hear from you! 🚀

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The Technical Customer Service Representative/Bicycle Service Writer will interact with customers via digital and phone channels. Key responsibilities include creating a user-friendly interface, ensuring timely communication, increasing profitability through streamlining procedures, and integrating data collection processes. The role involves providing technical and warranty support, evaluating products, offering estimates, and managing on-hold products. The representative will collaborate with technicians and managers to meet customer expectations, cross-train for other service center demands, and maintain a safe work environment. This position requires technical knowledge of bicycle suspension and components and strong communication skills.

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<h1>What We Do</h1>FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.&nbsp;<h1></h1><h1>Why you should join us</h1>Not only do we provide competitive wages, you will also have access to great benefits and employeediscounts. But more importantly, it’s a fun environment where we truly enjoy working as a team andbringing great products to our customers!If this sounds like something you would love to do, and a place you want to be a part of, get in touchwith us by submitting your application. We look forward to hearing from you!Position Summary: The Technical Customer Service Representative/Bicycle Service Writer is responsible for the daily interactions with SSG Bicycle customers seeking technical, warranty, and factory service support.Key Objectives:<ul><li>Create a user-friendly interface between the Service Center and customers through digital and phone communications</li><li>Increase operation efficiency of the service process</li><li>Ensure timely communication, within 24 hours of receipt</li><li>Increase profitability with an emphasis on streamlining service procedures, selling product upgrades, and quick customer payment</li><li>Integrate data collection processes and automation within the department</li></ul>Job Responsibilities (including, but not limited to the following):<ul><li>Communications with customers concerning creation of RA #’s, follow up on service(s), and technical support for all Fox and RFE products.</li><li>Evaluate products that have been sent in for warranty/service to confirm the action that the technicians will provide for that product</li><li>Provide accurate estimates and alternate options to customers for the servicing and support of products</li><li>Administration of “On-hold” products to ensure they are resolved in a timely manner</li><li>Work closely with technicians and manager to ensure turnaround times match customer expectations</li><li>Become cross-trained to support other service center demands, when needed</li><li>Maintain a safe work environment by adhering to all safety regulations</li><li>Take pride in your work</li><li>Have fun and enjoy your job! A good attitude is contagious.</li></ul> &nbsp;Specific Knowledge, Skills, Abilities Required: <ul><li>Technical knowledge of bicycle suspension and components</li><li>Mechanical aptitude</li><li>Ability to positively contribute in a team atmosphere</li><li>Ability to multitask and work under daily pressure</li><li>Able to understand and execute detailed instructions</li><li>Ability to read technical drawings/engineering documents and communicate findings to customers, when necessary</li><li>Advanced computer skills. Able to work in Excel spreadsheets and use company databases and applications for part searches, etc.</li><li>Highest levels of integrity, honesty and work ethic</li><li>Good written and oral communication skills for customer satisfaction</li><li>Professional customer service and phone skills</li><li>Willingness to positively embrace change</li><li>Proficient with Microsoft Office Suite</li><li>General knowledge of computers</li><li>Work well with others on a daily basis</li><li>Willing to take on any task that is requested by the Service or General manager</li></ul>Position Qualifications:Education:Completion of Year 12 or equivalentExperience: Bike shop or equivalent job experienceCustomer Service/Call Center experience a plusGeneral knowledge of the bicycle industryWork Environment and Physical Requirements:May lift up to 50 lbs.&nbsp;Requires walking, standing, bending, and lifting for long periods of timeDisclaimer:&nbsp; This list does not represent all physical demands.&nbsp; Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.&nbsp; Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.&nbsp; We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.

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