Salesforce

Senior Customer Success Manager

Sales Development Representative

CRO Office Research Analyst / Senior Analyst

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The Senior Customer Success Manager leverages deep business, industry, and product knowledge to help customers maximize their Salesforce investment's ROI.  Specializing in Tableau or specific industries, they communicate effectively with customers and support their digital transformation.  Responsibilities include understanding customer goals, assessing capabilities, providing recommendations, guiding org strategy, and managing change.  They proactively identify risks, develop mitigation plans, and build executive-level relationships.  Collaboration with account teams and Salesforce executives is crucial for achieving customer objectives.  The ideal candidate possesses Tableau expertise, industry-specific skills, and strong Salesforce product knowledge.  Fluency in Japanese is required.

Data Strategy Architect

<div data-automation-id="jobPostingDescription" class="css-1omvrqd">To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Success Manager leverages deep business, industry, and product knowledge to collaborate with customers, helping them maximize business value and ROI from their Salesforce investment. In this role, the Success Manager will specialize in one or more business lines, Tableau, or specific industries to effectively communicate in the customer's language and ensure they realize value. They engage with key stakeholders, building and nurturing strong relationships to support customers on their digital transformation journey.Success Managers work directly with a diverse range of customers, varying in market segment, size, solution complexity, and lifecycle, based on customer needs. For Salesforce multi-cloud customers, Success Managers engage all internal stakeholders to deliver best practices, ensuring seamless integration and optimal use of Salesforce solutions. They coordinate across various teams to provide a unified approach, driving customer success and maximizing the value of their multi-cloud investment.The ideal Success Manager will possess both Tableau expertise and industry-specific skills, enabling them to effectively communicate with customers and drive their success.<h2>Responsibilities:</h2><ul><li>Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives</li><li>Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds</li><li>Guide a customer on org strategy, governance and change management best practices based on customer needs</li><li>Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap</li><li>Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan</li><li>Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan</li><li>Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth</li><li>Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors &amp; stakeholders</li><li>Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives</li><li>When appropriate, recommend additional Salesforce services and advisory experts needed to drive success</li><li>Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates</li><li>Language: Japanese - Fluent (both written and oral)</li></ul><h2>Preferred Qualifications &amp; Skills:</h2><ul><li>Experienced professional with 7+ years relevant industry expertise</li><li>In-depth knowledge in one or more line of businesses (LoB) - Tableau or industry</li><li>Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers</li><li>Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections</li><li>Strong knowledge of Salesforce product and platform features, capabilities, and best use is highly desired</li><li>Able to articulate the importance and value of Governance to Business and IT executives</li><li>Good understanding of enterprise architecture principles strongly preferred</li><li>Ability to quickly grasp and distinctly explain technological and business concepts</li><li>Language: English - Business Level (both written and oral)</li></ul>AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a rel="noopener noreferrer" target="_blank" href="https://careers.mail.salesforce.com/accommodations-request-form">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a rel="noopener noreferrer" target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3></div>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Alphasense

Join AlphaSense India Talent Community

Account Manager, Corporate

Product Specialist, Financial Services

Strategic Account Executive, Financial Services

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Mid-Market Account Executive, Corporate

Account Executive, Financial Services

AlphaSense is seeking to build its India Talent Community. The company is looking for team players who are humble, hungry, and smart, and who can put their egos aside to prioritize the needs of the team. The ideal candidates should be highly motivated, driven to succeed, and always looking for ways to improve, and should have excellent communication skills and a collaborative spirit. The company offers opportunities for personal and professional growth, and celebrates hard work and dedication. AlphaSense is committed to fostering a work culture that encourages these qualities and values the contributions of team players. They are looking for people who want to create the next thing. AlphaSense is an equal-opportunity employer.

AI Product Strategist

Compensation Analyst

Staff Data Analyst

Product Specialist

Director of Account Management, Financial Services

Join AlphaSense + Tegus Waterford Talent Community

Compliance Surveillance Analyst

<h2>About AlphaSense:&nbsp;</h2> The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</div><div><iframe src="https://www.youtube.com/embed/jGvdN_T6d60" width="560" height="314"></iframe> In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with. Ideal candidate traits If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success. We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals. At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world. Technologies that we work with: Frontend ReactJS, TypeScript, Micro Frontends Applications NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI Backend Java 17, Spring Boot, Python, FastAPI, Kafka Search and AI Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow Cloud architecture AWS, GCP, Kubernetes, Crossplane, Argo CD Quality &amp; reliability Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana &nbsp; Ready to Make an Impact? Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests. If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing. &nbsp; Want to hear more? Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.</div><div>AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: <ul> <li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> <li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> <li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> </ul> If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

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