sitetracker

Senior Business Analyst – Solution Delivery

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As a Business Analyst on the Professional Services team, you will play a critical role in the successful delivery of Sitetracker's solutions. This highly collaborative role focuses on understanding customer needs, documenting business processes, recommending best practices, and translating requirements into scalable configurations within the Sitetracker platform, working closely with customers, project managers, solution architects, and product teams.

General Accountant

As a Business Analyst on the Professional Services team, you will play a critical role in the successful delivery of Sitetracker's solutions. You will work closely with customers, project managers, solution architects, and product teams to ensure customer requirements are well-understood, accurately captured, and effectively implemented.This is a highly collaborative role focused on understanding customer needs, documenting business processes, recommending best practices, and translating requirements into scalable configurations within the Sitetracker platform.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Engage directly with customers to gather, analyze, and document business and functional requirements.</li><li class="leading-relaxed">Facilitate discovery sessions and requirements workshops with stakeholders at various levels.</li><li class="leading-relaxed">Create detailed process documentation, including workflows, use cases, user stories, and data mappings.</li><li class="leading-relaxed">Translate customer needs into clearly defined specifications for configuration or development within Sitetracker’s platform.</li><li class="leading-relaxed">Collaborate with Solution Architects and Project Managers to ensure timely and accurate solution delivery.</li><li class="leading-relaxed">Provide input and guidance on best practices based on industry knowledge and Sitetracker platform expertise.</li><li class="leading-relaxed">Support User Acceptance Testing (UAT) by defining test cases, validating results, and managing feedback loops.</li><li class="leading-relaxed">Serve as a trusted advisor to clients, ensuring that the Sitetracker solution aligns with business goals and drives value.</li><li class="leading-relaxed">Participate in continuous improvement efforts for internal processes and methodologies.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience as a Business Analyst or similar role, preferably in a SaaS or technology consulting environment.</li><li class="leading-relaxed">Experience working on enterprise software implementations or digital transformation projects.</li><li class="leading-relaxed">Strong process mapping and documentation skills.</li><li class="leading-relaxed">Proficient at conducting stakeholder interviews and facilitating workshops.</li><li class="leading-relaxed">Excellent communication, facilitation, and stakeholder management skills.</li><li class="leading-relaxed">Familiarity with project management methodologies (Agile, Scrum, or Waterfall).</li><li class="leading-relaxed">Ability to balance multiple priorities and work effectively in a fast-paced, customer-focused environment.</li><li class="leading-relaxed">Experience in industries such as telecommunications, utilities, construction, or infrastructure is a plus.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 90 Days you Will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Complete Sitetracker’s onboarding program and become familiar with our platform, tools, and methodology.</li><li class="leading-relaxed">Shadow customer discovery and implementation sessions to gain exposure to customer-facing projects.</li><li class="leading-relaxed">Build foundational knowledge of Sitetracker’s key verticals (e.g., telecom, utilities, energy) and common use cases.</li><li class="leading-relaxed">Begin supporting senior Business Analysts and Project Managers with documentation and research tasks.</li><li class="leading-relaxed">Independently lead requirements gathering sessions with customers under the guidance of a Project Manager.</li><li class="leading-relaxed">Document and model customer business processes, identifying gaps and opportunities for improvement.</li><li class="leading-relaxed">Begin to own specific work streams within a customer implementation, including documentation, testing, and stakeholder communication.</li><li class="leading-relaxed">Deliver value to your first customer project with measurable impact (e.g., completed deliverables, feedback from stakeholders).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 180 Days you Will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fully own the Business Analyst role on at least one active customer implementation project.</li><li class="leading-relaxed">Be recognized by both internal teams and clients as a reliable partner and process expert.</li><li class="leading-relaxed">Recommend best practices for process optimization and solution configuration based on prior customer engagements.</li><li class="leading-relaxed">Begin mentoring newer team members or assisting with onboarding efforts.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 360 Days you Will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as a strategic advisor to multiple customers across implementations or post-go-live engagements.</li><li class="leading-relaxed">Consistently deliver high-quality business analysis and documentation that enables scalable solution delivery.</li><li class="leading-relaxed">Contribute to internal process improvements, knowledge base development, or team enablement initiatives.</li><li class="leading-relaxed">Be on track for expanded responsibilities, such as leading complex implementations, cross-functional initiatives, or mentoring junior analysts.</li></ul>Sitetracker is the global standard for managing high-volume infrastructure projects. Our SaaS platform helps innovative companies in telecommunications, utilities, smart cities, and other infrastructure industries to plan, deploy, and maintain critical assets efficiently. We're passionate about helping our customers succeed, and we’re looking for talented individuals to join our mission.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Everlaw

Head of Product Design

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Everlaw is seeking a Head of Product Design to lead, mentor, and scale its Product Design team. This critical leadership role involves hiring and developing a high-performing design leadership team, elevating design practices, and delivering elegant, intuitive, and effective solutions that drive significant value for users and the business. The Head of Product Design will define and articulate the product design strategy, demonstrate strategic leadership, set clear expectations, reinforce accountability, and exhibit strong people leadership, collaborating across Engineering, Product, and GTM teams to influence and champion company values.

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Product Designer

Everlaw is looking for a Head of Product Design to lead, mentor, and scale our Product Design team. This is a critical leadership position where you'll be responsible for hiring and developing a high-performing design leadership team, elevating our design practices, and ensuring your teams deliver elegant, intuitive, and effective solutions that drive significant value for our users and the business. If you are a visionary, people-first leader with extensive design and management experience, we invite you to join us in fostering an environment where our designers can be leaders who do their best work and make a lasting impact.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Everlaw</h3>Everlaw's mission is to promote justice by illuminating truth. Our platform helps legal professionals uncover information and insight, supporting law firms, corporations, government agencies, and non-profit organizations in their investigation and litigation work. The Product Design team is at the forefront of this mission, shaping the future of our industry with a commitment to creating powerful, user-friendly, and innovative solutions. We take pride in our dedication to not only designing an exceptional product but also in building a strong culture of user-centered design across the company.At Everlaw, we are driven by passion, integrity, curiosity, and a desire to make a difference. We offer a vibrant, open company culture and support our team’s growth through an annual learning and development stipend, regular career check-ins, and a commitment to fostering each team member's professional journey. We believe in building a diverse and inclusive team, and we encourage you to apply even if you don't meet every qualification listed.This is a full-time position based in our Oakland, California office with a hybrid work schedule: in the office Monday, Wednesday, and Thursday, with the option to work from home Tuesday and Friday.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>As the Head of Product Design, you will be a key leader in the product organization, driving our long-term design strategy and building a world-class team. Your leadership will directly influence the user experience of our product and the growth of our people.In your role, you will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build & Grow a High-Performing Team: Provide hands-on coaching, mentorship, and career pathing to your Product Design management team to grow their impact and careers. Elevate design excellence by championing best-in-class design practices and fostering a culture of continuous learning. Scale the team through strategic hiring, effective onboarding, and strong organizational design.</li><li class="leading-relaxed">Own a Design Vision: Define and articulate the product design strategy and vision across our core product, aligning it with company-wide objectives and translating it into a clear, actionable plan. You will reinforce this through feedback and collaboration with your team.</li><li class="leading-relaxed">Demonstrate Strategic Leadership: You will make strategic decisions to drive impact in alignment with Everlaw's goals. You'll apply your problem-solving skills and judgment to navigate complex strategic challenges to ensure Everlaw is well positioned for long term success.</li><li class="leading-relaxed">Set Clear Expectations: You'll set clear goals and define roles and responsibilities to ensure your team knows what success looks like and how to achieve it.</li><li class="leading-relaxed">Reinforce Accountability: Ensure strong performance and behavioral alignment across your team. You will be responsible for creating rhythms of accountability, rewarding strong performance, and addressing under-performance and behavioral gaps to maintain a healthy team culture.</li><li class="leading-relaxed">Exhibit People Leadership: You will serve as a model for how to work with, lead, and motivate others. You'll collaborate with senior leaders across Engineering, Product, and GTM teams, and you'll use your influence and communication skills to manage change and champion our values.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have at least 10 years of experience in a product-focused design role.</li><li class="leading-relaxed">You have at least 5 years of experience managing and mentoring teams, including people leaders, with a track record of scaling and developing high-performing teams.</li><li class="leading-relaxed">You have direct experience driving strategic business outcomes through design for enterprise SaaS products.</li><li class="leading-relaxed">You possess exceptional strategic thinking and execution skills, capable of translating high-level vision into tactical plans while maintaining a focus on detail.</li><li class="leading-relaxed">You are a seasoned leader with a strong ability to influence and align diverse stakeholders, from individual contributors to executive leadership.</li><li class="leading-relaxed">You have a deep understanding of user-centered design processes.</li><li class="leading-relaxed">You are a proactive problem-solver with the ability to navigate complex cross functional challenges and drive clarity in ambiguous situations.</li></ul>Work authorization<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring F-1 OPT or STEM OPT visas.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Total Rewards</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The expected salary range for this role is between $233,000 - $317,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.</li><li class="leading-relaxed">Participation in our equity program</li><li class="leading-relaxed">401(k) retirement plan with company matching</li><li class="leading-relaxed">Health, dental, and vision insurance</li><li class="leading-relaxed">HSAs and FSAs for various expenses</li><li class="leading-relaxed">Company-sponsored life and disability insurance</li><li class="leading-relaxed">Paid parental leave and sick leave</li><li class="leading-relaxed">17 paid vacation days plus 11 federal holidays</li><li class="leading-relaxed">Access to mental health and wellness resources like membership to <a href="https://www.joinmodernhealth.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Modern Health</a></li><li class="leading-relaxed">A generous L&D stipend for your personal growth</li><li class="leading-relaxed">Find out more about our <a href="https://www.everlaw.com/careers/employee-benefits/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Benefits and Perks</a></li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt</li><li class="leading-relaxed">Flexible work-from-home days on Tuesdays and Fridays</li><li class="leading-relaxed">Monthly home internet reimbursement</li><li class="leading-relaxed">Ability to select your hardware of choice (Mac or PC) and customize your desk setup</li><li class="leading-relaxed">A wide variety of snacks and beverages in the office</li><li class="leading-relaxed">Company-wide out-of-the-box events and fun activities with your team</li><li class="leading-relaxed">Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice</li><li class="leading-relaxed">Learning and career development opportunities (and a generous budget!)</li><li class="leading-relaxed">#LI-KP1</li><li class="leading-relaxed">#LI-Hybrid</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Getting started</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We’re committed to your success and want you to feel like a part of our team! You’ll go through our standard onboarding process, which will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.</li><li class="leading-relaxed">We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1. We’re excited to find ways for you to contribute, and will create room for you to learn and grow along the way.</li></ul>Pursue Truth While Finding YoursAt Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!​​About EverlawWe help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the <a href="https://leginfo.legislature.ca.gov/faces/codesdisplaySection.xhtml?lawCode=LAB&sectionNum=1197.5." target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">California Equal Pay Act</a>. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We collect and process the personal information you provided along with your job application in accordance with our <a href="https://www.everlaw.com/applicants-privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Applicants Privacy Notice and Notice at Collection</a>. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on the 9th of June, 2025.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

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Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.