Snap Mobile INC

Account Executive

As an Account Executive, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve. You will be responsible for growing business and achieving sales targets, earning credibility as an industry expert, understanding customer objectives, and building customer relationships.

About Snap! Mobile, Inc:&nbsp; &nbsp; Snap! Mobile has been proudly supporting athletics and activities programs around the country with simple and dependable services since 2014. Snap! Raise has raised more than One Billion dollars for over 150,000 groups and teams through over 12.5 million participants and donors. In addition to the Snap! Raise fundraising solution, Snap! Mobile further supports schools, groups, and teams with its other brands and products: Snap! Insights (fundraising oversight dashboard), Snap! Store (spirit wear), FanX (custom-branded fan engagement app), Snap! Manage (integrated scheduling, communication, and registration solution), and Snap! Spend (transparent money management solution).&nbsp;</div><div>About the Role: As an Account Executive, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve. This is a Full-Time position.&nbsp; A Day in the Life <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Grow business and achieve sales targets by developing, and executing a territory plan</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understand customer objectives, and articulate relevant technology and industry trends</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Represent Snap! Mobile at events to influence sales opportunities</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and cultivate customer relationships at schools, districts, club sports</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage sales pipeline and provide accurate sales forecasts</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain accurate customer records within the company’s systems, including HubSpot</li> </ul> Role Progression Within 1 Month, You Will: <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Effectively manage all steps in the sales process and track progress in CRM</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Learn best practices, processes, and business tools used including HubSpot</li> </ul> Within 3 Months, You Will: <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Be executing a strategic territory growth plan, built in collaboration with your manager</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Know how to prospect to create new revenue opportunities</li> </ul> Within 6 Months, You Will: <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Complete sales activities at volume with a high degree of independence, both in-person and digitally</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Prospect and close sales toward quarterly and annual targets</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work sales opportunities from beginning to end, resulting in new business</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Increase customer saturation and retention rates, add revenue through customer acquisition</li> </ul> What Sets Us Apart? <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with an industry leader to innovate and develop products to serve our customers</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with a team that has a proven track record of growth and achievement</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support your community, and it’s future leaders by providing a better opportunity</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will be challenged and encouraged to broaden your skills</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular social &amp; philanthropic events</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Access to personal development courses and tools internally</li> </ul> About You <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You are organized, get things done, and routinely exceed goals</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You are comfortable in a quickly changing environment and adapt to reach high-performance</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You have a strong desire to learn in a fast-moving technology company</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Thrive on open transparency, communication, and collaboration</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">2+ years of sales experience</li> </ul> Requirements: <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Clean driving record</li> </ul> Compensation:&nbsp;&nbsp;&nbsp; Base + Commission with an average OTE of $75 -150K in year one. &nbsp; Snap! Mobile is proud to offer the following benefits: &nbsp;&nbsp;&nbsp; <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-aria-level="2" data-aria-posinset="1"> Medical, Dental, Vision&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-aria-level="2" data-aria-posinset="2"> 401K with a 4% match from the company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-aria-level="2" data-aria-posinset="3"> 13 paid holidays&nbsp;&nbsp;&nbsp;&nbsp; </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-aria-level="2" data-aria-posinset="4"> Unlimited PTO&nbsp; </li> </ul> &nbsp; &nbsp;</div>

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diligent coorperation

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The Customer Success Specialist will support Customer Success functions by providing administrative and implementation support to the team and clients. Responsibilities include providing post-sale technical support via email, fulfilling administrative requests, managing client sites, evaluating customer satisfaction, assisting with escalations, daily data entry, usage of CRM system, and providing support to ensure excellent experience with the products. This role requires a proactive approach, a keen eye for detail, and a team player attitude to drive growth and contribute to a successful career within the company.

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<div>About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.&nbsp; <div>At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re an engineer working with large language models (LLMs), AI that can understand and generate human language or you are part of a business team reimagining workflows with generative AI, you’ll help us unlock new ways of working and thinking. We look for the curious, the ones who ask big questions, try new tools, and embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together.&nbsp; At Diligent, you’re not just building the future—you’re an agent of positive change, joining a global community on a mission to make an impact.</div> Learn more at&nbsp;diligent.com or follow us on&nbsp;<a id="OWA170dad44-6a69-e1e1-d720-601cd59ec77c" class="x_x_x_OWAAutoLink" href="https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/" data-outlook-id="c606bc91-5052-4d3a-a1d1-ed00ede365d9" data-linkindex="1" data-auth="NotApplicable">LinkedIn</a>&nbsp;and&nbsp;<a id="OWA153deb8c-7641-f6fc-97cb-65df680002a3" class="x_x_x_OWAAutoLink" href="https://www.facebook.com/DiligentCorporation/" data-outlook-id="07f4e461-6294-4482-a624-e58c27cd6199" data-linkindex="2" data-auth="NotApplicable">Facebook</a> &nbsp;</div><div> Position Overview:&nbsp;&nbsp; The Customer Success Specialist will play an instrumental role in supporting Customer Success functions by providing strong administrative and implementation support to our team and clients. Our team are highly focused on achieving goals, providing excellent customer service and delivering results, we’re passionate about growing individuals and pathing the way for a successful career. If you’re an ambitious team player with a keen eye for detail and a proactive approach, this is the perfect role for you.&nbsp; Key Responsibilities&nbsp;&nbsp; <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Providing post-sale first level technical support to our customer (via email).&nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Fulfilling administrative requests.</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Populate, update and manage client sites.</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Evaluate and report on customer satisfaction to Customer Success teams. &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Assist with highly sensitive requests or issue escalations as needed.</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Daily data entry and administration support to the team (previous knowledge of Excel/Powerpoint/Word)</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Daily usage of CRM system (previous knowledge of Salesforce is beneficial)</li> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Providing support to our existing customers to ensure excellent experience with use of our products&nbsp;</li> </ul> Required Experience/Skills&nbsp;&nbsp; <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">2-4 years of Customer Service/Support/Success experience</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Degree qualified, preferably in relevant fields: bachelor’s in business/languages &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Experience in administrative work/customer service.</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">High energy, positive attitude and passionate about providing excellent customer service. &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Process driven.</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Excellent written and verbal skills. &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Good working knowledge of excel.&nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Able to work with minimal supervision.&nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Ability to work in a team as well as individually.&nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Thrives in a fast-moving environment with the ability to multitask.</li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Professional working proficiency in English is required (and additional language(s) are a plus).&nbsp;</li> </ul></div><div>What Diligent Offers You&nbsp; <ul> <li>Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li> <li>We care about our people.&nbsp;Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs&nbsp;to name a few</li> <li>We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li> <li>Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li> </ul> Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.&nbsp; Headquartered in New York, Diligent has offices in Washington D.C.,&nbsp; London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  &nbsp;To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to&nbsp;work onsite at least 50% of the time.&nbsp;We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. &nbsp; We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.&nbsp;We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also&nbsp;Diligent's <a href="https://www.diligent.com/company/eeo-policy/">EEO Policy</a> and <a href="https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&amp;hash=614AE342F4AB51A091EA3E15F84F7E49" target="_blank">Know Your Rights</a>.&nbsp;We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:recruitment@diligent.com">recruitment@diligent.com</a>. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</div>

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