yellow brick games

Technical Artist, Graphic & Lookdev

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The Technical Artist will collaborate with art, design, and programming teams to create stunning visuals, focusing on lighting, materials, shaders, and overall visual fidelity. Responsibilities include graphics and look development to bring the game's visual style to life, ensuring the game world's look matches the artistic direction, developing high-quality shaders and materials, optimizing content for performance, troubleshooting graphical issues, and creating technical documentation for workflows. The role requires a strong understanding of lighting, PBR, and experience in optimizing graphics for real-time performance. They will work on the graphical aspects of the game world, ensuring visual consistency and quality throughout.

Game Designer

Yellow Brick Games is seeking a talented Technical Artist with a focus on graphics and look development to join our team. In this role, you’ll work alongside the art, design and programming teams to ensure our game world delivers stunning visuals, from lighting and materials to shaders and overall visual fidelity. Yellow Brick Games is based in Quebec City, Canada, and we are open to discuss remote-work situations. We are committed to diversity and all qualified applicants will receive consideration for employment without regard to place of origin, age, status, religious beliefs, personal orientations, or physical condition. <h4>Responsibilities</h4> <ul> <li>Graphics &amp; Look Development: Collaborate with the art, design and programming teams to bring the game’s visual style to life by focusing on the graphical aspects of the game world, including lighting, materials, shaders, and textures while adhering to technical constraints.</li> <li>Look Development: Ensure that the game world’s overall look matches the artistic direction, from the realism of environments, characters and props to ensuring consistency across various scenes and lighting conditions.</li> <li>Shader &amp; Material Creation: Develop and implement high-quality shaders and materials to meet the aesthetic and technical requirements of the game, enhancing the visual appeal and realism of assets and environments.</li> <li>Optimization for Graphics &amp; Debugging: Profile and optimize content for performance and scalability, ensuring that the game runs smoothly on all target platforms without sacrificing visual quality.</li> <li>Troubleshooting &amp; Problem Solving: Address any graphical issues that arise during production, providing solutions that align with both the technical performance requirements and artistic vision.</li> <li>Technical Documentation: Produce clear, thorough documentation for workflows, tools, and best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience as a Technical Artist with a focus on graphics and look development in video game production.</li> <li>Strong understanding of lighting systems and physically-based rendering (PBR).</li> <li>Experience optimizing graphics for real-time performance, balancing visual fidelity and frame rate across multiple platforms.</li> <li>Familiarity with industry-standard art tools (e.g., Substance Designer, Substance Painter, Maya or 3ds Max and Photoshop).</li> <li>Ability to translate artistic vision into technical solutions that ensure visual consistency and quality throughout the game.</li> <li>Solid understanding of graphical pipelines, asset integration, and rendering systems.</li> <li>Strong communication skills with the ability to collaborate across departments (art, design, engineering).</li> <li>Excellent problem-solving and debugging skills.</li> </ul> <h4>Nice to Have</h4> <ul> <li>Familiarity with Unreal Engine’s Niagara system, Blueprints and Material Editor.</li> <li>Experience with advanced graphics techniques such as real-time ray tracing, dynamic lighting, and post-processing effects.</li> <li>Knowledge of scripting or programming (e.g., Python, C++, or MEL) to improve workflows and art tools.</li> <li>A keen eye for detail and a passion for high-quality, visually compelling games.</li> <li>Advanced Shader programming (HLSL/GLSL).</li> </ul>

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The Technical Customer Service Representative/Bicycle Service Writer will interact with customers via digital and phone channels. Key responsibilities include creating a user-friendly interface, ensuring timely communication, increasing profitability through streamlining procedures, and integrating data collection processes. The role involves providing technical and warranty support, evaluating products, offering estimates, and managing on-hold products. The representative will collaborate with technicians and managers to meet customer expectations, cross-train for other service center demands, and maintain a safe work environment. This position requires technical knowledge of bicycle suspension and components and strong communication skills.

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But more importantly, it’s a fun environment where we truly enjoy working as a team andbringing great products to our customers!If this sounds like something you would love to do, and a place you want to be a part of, get in touchwith us by submitting your application. We look forward to hearing from you!Position Summary: The Technical Customer Service Representative/Bicycle Service Writer is responsible for the daily interactions with SSG Bicycle customers seeking technical, warranty, and factory service support.Key Objectives:<ul><li>Create a user-friendly interface between the Service Center and customers through digital and phone communications</li><li>Increase operation efficiency of the service process</li><li>Ensure timely communication, within 24 hours of receipt</li><li>Increase profitability with an emphasis on streamlining service procedures, selling product upgrades, and quick customer payment</li><li>Integrate data collection processes and automation within the department</li></ul>Job Responsibilities (including, but not limited to the following):<ul><li>Communications with customers concerning creation of RA #’s, follow up on service(s), and technical support for all Fox and RFE products.</li><li>Evaluate products that have been sent in for warranty/service to confirm the action that the technicians will provide for that product</li><li>Provide accurate estimates and alternate options to customers for the servicing and support of products</li><li>Administration of “On-hold” products to ensure they are resolved in a timely manner</li><li>Work closely with technicians and manager to ensure turnaround times match customer expectations</li><li>Become cross-trained to support other service center demands, when needed</li><li>Maintain a safe work environment by adhering to all safety regulations</li><li>Take pride in your work</li><li>Have fun and enjoy your job! A good attitude is contagious.</li></ul> &nbsp;Specific Knowledge, Skills, Abilities Required: <ul><li>Technical knowledge of bicycle suspension and components</li><li>Mechanical aptitude</li><li>Ability to positively contribute in a team atmosphere</li><li>Ability to multitask and work under daily pressure</li><li>Able to understand and execute detailed instructions</li><li>Ability to read technical drawings/engineering documents and communicate findings to customers, when necessary</li><li>Advanced computer skills. Able to work in Excel spreadsheets and use company databases and applications for part searches, etc.</li><li>Highest levels of integrity, honesty and work ethic</li><li>Good written and oral communication skills for customer satisfaction</li><li>Professional customer service and phone skills</li><li>Willingness to positively embrace change</li><li>Proficient with Microsoft Office Suite</li><li>General knowledge of computers</li><li>Work well with others on a daily basis</li><li>Willing to take on any task that is requested by the Service or General manager</li></ul>Position Qualifications:Education:Completion of Year 12 or equivalentExperience: Bike shop or equivalent job experienceCustomer Service/Call Center experience a plusGeneral knowledge of the bicycle industryWork Environment and Physical Requirements:May lift up to 50 lbs.&nbsp;Requires walking, standing, bending, and lifting for long periods of timeDisclaimer:&nbsp; This list does not represent all physical demands.&nbsp; Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.&nbsp; Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.&nbsp; We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.

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