Zenoti is a leading cloud-based, business software used by spas, salons and medi-spas. With our all-in-one solution, spa and salon managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more. Zenoti clients are also able to drive real business results, things like increasing the customer retention, customer spend and cutting down on cost. The Zenoti platform is engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes from the single location brand to chains with over 500 outlets. Zenoti currently powers thousands of spas and salons in over 35 countries.

Zenoti

Senior Product Specialist

Product Specialist

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Senior Product Support Specialist

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Manager - Product Support

Senior Product Manager

As a Senior Product Specialist, you will collaborate with new customers to implement Zenoti software solutions across multiple locations. You will need a strong understanding of the Zenoti product, its integration points, and business scenarios. This role requires excellent customer-facing skills, working with technical groups and external clients to implement complex software solutions. Responsibilities include scoping, planning, and implementing Zenoti software adoption, conducting trainings and demos, and addressing customer issues promptly. You must stay updated on Zenoti product knowledge and ensure successful implementation of Zenoti products, with thorough documentation and organizational process adherence.

Manager - SRE

<div>Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand &amp; Stone, Massage Heights, Rush Hair &amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&amp;GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com &nbsp; &nbsp;</div><div>Working in the services, implementation, and adoption groups, you will partner with new customers to lead the implementation of Zenoti software solutions across multiple locations. To be successful in this role, you must be able to demonstrate deep subject matter expertise and keen technical understanding of the Zenoti product, and all the integration points and business scenarios. You must have excellent customer-facing skills and a history of working with both internal technical groups, and external clients, to implement complex software solutions. &nbsp; What will I be doing? <ul class="ak-ul" data-indent-level="1"> <li> Work with customers to scope, plan and implement the adoption of Zenoti software. </li> <li> Independently handle customer on-boarding procedures while delivering excellent customer service. </li> <li> Lead trainings and demos, conduct walk-throughs and solution reviews through excellent customer presentations. </li> <li> Drive proofs-of-concept and pilots for high-priority and complex customers. </li> <li> Proactively identify and mitigate significant risks, unknowns, and hindrances to implementation plans. </li> <li> Address customer issues and concerns in a timely fashion to ensure customer satisfaction. </li> <li> Stay up-to-date on Zenoti product knowledge, business workflow, sales process and market positioning. </li> <li> Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti products. </li> </ul> &nbsp; What skills do I need? <ul class="ak-ul" data-indent-level="1"> <li> Excellent customer service and client management skills. </li> <li> Strong verbal and written communication skills, especially in the area of determining and communicating technical requirements in accessible terms when communicating with customers. </li> <li> Ability to facilitate technical solution reviews with product management groups to meet customer needs. </li> <li> Strong software background with ability to understand complex product functionality, design and technical issues. </li> <li> Familiarity with software development in any programming language (C#, Java, etc); understanding concepts of Network Architecture, Security Protocols, TCP stack. </li> <li> Good working knowledge of web design using HTML, JavaScript, SQL Programming involving migrations from discrete data sources. </li> <li> Strong logical, analytical and problem-solving skills. </li> <li> Ability to manage and work across multiple projects at once; ability to learn new skills and operate in a fast-paced and changing environment. </li> <li> Experience working with global remote teams. </li> <li> Eagerness to learn about the opportunities and challenges in driving revenue in the beauty and wellness industry. </li> <li> Bachelor’s degree in Computer Science, Information Systems or equivalent. </li> <li> 5+ years of experience in software implementation, enterprise or CRM software (ex: Sales Force, Microsoft Dynamics, or Oracle CRM), software development, design and/or support functions. </li> <li> Proven track record in successful software implementations involving API and web services integrations, data analysis and data migration. </li> <li> Experience driving technical discussions, discovery workshops with customers, and mapping business requirements to product functionality for maximum customer impact and understanding. </li> <li> Experience in the wellness/spa industry a plus. </li> <li> Open to travelling on short notice to customer locations when required (only when safe to do so), up to 20%. </li> </ul></div><div class="job__pay-ranges"><div class="pay-range">Zenoti Pay Range$80,000 - $100,000 USD</div></div><div>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

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As a Game Client Developer, you will implement animations, sounds, effects, and particle systems in games, ensuring functionality, flow, and server communication. Your tasks will include implementing game clients in JavaScript and ensuring smooth performance on mobile devices and web browsers. You will collaborate with other developers, animators, game artists, backend developers, math designers, and product owners. You'll also innovate to create exciting and memorable iGaming experiences.

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<div>Do you want to be part of creating fantastic, unique and entertaining iGaming experiences in a competitive global market?We are looking for a talented Game Client Developer with a strong passion for bringing life, entertainment and excitement to our growing games portfolio.ELK is a leading developer in the iGaming industry, known for our innovative, visually stunning, and critically acclaimed game titles and IPs. We push the boundaries of gameplay and visual fidelity, setting new standards in the iGaming world.About the role:We take great pride in creating and offering our players a wide range of themes and mechanics in our games. As a Game Client Developer, you’ll take on the exciting challenge of implementing animations, sounds, effects, and particle systems in our games, while taking on the responsibility for the game’s functionality, flow, and server communication.A typical work week as a Game Client Developer can consist of:Main tasks: Implementing game clients in JavaScript and game functionalities. Ensure the games run smoothly on mobile devices and web browsers.Collaborate Across Disciplines: Work closely with other Game Client Developers, animators and game artists to collaboratively build “best in class” iGames.Communication: Collaborate with the backend developers, math designers and Product owners to bring their technical ideas into the players view.Innovation: Push the boundaries of what is possible in the realms of iGames to create exciting and memorable experiences.Who are you?&nbsp;We believe you are a passionate software developer with a strong focus on front-end technologies and an eye for detail. You thrive on creating visually stunning iGaming experiences, pushing the boundaries of design and performance. You have solid experience with JavaScript and Pixi.js, and a deep understanding of browser-based development. You’re comfortable using developer tools (DevTools) to debug, optimize, and refine your work for smooth, high-performance gameplay.You are both creative and innovative, constantly seeking solutions that enhance the game experience while working within technical constraints. You excel at maintaining and adapting the game’s visual style across multiple platforms, ensuring all visual assets are cohesive and compelling throughout the development process.To thrive with us, you need to be a team player with a good ability to handle feedback and work together with different disciplines. You are self-driven, and responsible and strive to develop your skill and others constantly. It is important that you are organized and solution-oriented with the ability to tackle challenges and solve problems with a strong sense of ownership and deliver on deadlines.Qualifications:Experience: Minimum of 2 years of experience of software development.Tech Stack: At Elk we use JavaScript, WebGL and Pixi.js. Familiarity with these technologies or equivalents is beneficial.Skills: Previous experience in programming in JavaScript.Team work: Experience working with cross functional teams. Be open to feedback and take the initiative to independently enhance and perfect your work, while still ensuring it aligns with the product team’s vision for the game.Passion for Gaming: A passion for video games and an understanding of what makes them visually engaging and immersive.Language: The ideal candidate will possess excellent English language skills, both in written and verbal communication, as this is essential for daily tasks and collaboration. Proficiency in Swedish is a plus but not required.We offerAn exciting opportunity to work on innovative gaming projects. With our short project cycles, you’ll have the chance to explore various technologies and contribute to creating immersive, engaging iGaming experiences. Join us to develop your skills in a vibrant, innovative environment where your passion for game development and functionality can truly shine!We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, where everyone is respected, valued, and empowered to succeed.We work on-site at our awesome office, 2 minutes from T-Centralen in Stockholm.For the right candidate, the recruitment process includes: interviews (digitally and at our studio), as well as a work assignment.We will fill the position as soon as we have found the right candidate, so do not hesitate to submit your application as soon as possible!</div>

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