Zones

Service Delivery Manager

Associate Supply Chain Planner

Director, Global Field Services

Cloud Technical Specialist

Service Desk Analyst

Help Desk Analyst (L 1.5)

Field Services Technician

Advanced Technology Executive -  IT Staffing (East Region)

IT Project Manager

The Service Delivery Manager at Zones LLC is responsible for developing and managing partnerships with global and enterprise clients.  This involves planning, managing, and executing multiple Managed Services engagements and daily project initiatives to create client-facing technology solutions.  The role requires strong client relationship management, leading large projects through all lifecycle phases, meeting revenue and customer satisfaction targets, and optimizing resource allocation.  The manager will translate customer requirements into formal agreements, lead client reporting, identify risks and develop mitigation plans, and serve as the primary point of contact for client issues.  This position requires strong communication skills, experience with PMBOK, and the ability to manage multiple priorities in a fast-paced environment.