ACCOUNT MANAGER (ALL GENDERS) RETAIL & CPG VERTICAL

5 Hours ago • All levels • Account Management

About the job

Summary

As an Account Manager at WongDoody, you'll be the central point of contact between clients and the team. Responsibilities include operational support, strategic consulting, and client development. You'll coordinate projects encompassing digital campaigns, social media, branding, e-commerce, websites, CRM, and media. You'll manage resources and budgets, ensuring quality and timely delivery. You'll prepare and present to clients, working independently and collaboratively within an interdisciplinary team. The role involves working with clients in the FMCG and retail sectors on projects such as new brand strategies and customer-centric campaigns.
Must have:
  • Agency experience (online focus preferred)
  • Project/Account management experience
  • Excellent time management & quality standards
  • Client & market understanding
  • Strategic thinking & consulting skills
  • German fluency, good English
  • Degree in economics or communications
Good to have:
  • Experience with new technologies (AI, KI)
  • Experience in Content Creator Marketing
Perks:
  • Flexible working hours
  • Remote/office flexibility
  • 30 days vacation
  • Urban Sports Club
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WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology—all backed by the global technological power of Infosys.

Retail & CPG Vertical 

Our team specializes in FMCG and retail. Together with strong, unique brands like OTTO, bonprix, Rolf Benz and Avene we develop new brand strategies, customer-centric campaigns and digital products. We find new ways to combine creation, data and media. 

Our local benefits

  • Flexible working hours 
  • Work where it works for you. At home or in the office, or any mix you like 
  • Working for strong brands and clients we believe in 
  • 30 days' vacation per year 
  • Urban Sports Club 
  • Nice people in welcoming teams 

What you can expect

  • You value being the central interface between client and team operational support, strategic consulting and further development of defined clients
  • Coordination of projects in the areas of digital campaigning, social media, new branding, e-commerce, website, CRM and media
  • Reliably deploy resources and budgets while ensuring quality, timing and controlling
  • Independent preparation and execution of client presentations and workshops
  • Work independently and autonomously as part of an interdisciplinary project team (account management, strategy, creation, performance, development and client)

What we'd love to see

  • We are currently looking for different levels from junior to senior
  • You have successfully completed a degree in economics or communication science or have a comparable education
  • You already have agency experience, ideally with an online focus, as an account or project manager or comparable position
  • Understanding of clients and markets developed through experience in customer service as well as the coordination of online projects and campaigns
  • Very good and efficient time management skills with very high standards of quality
  • Broad professional/project experience in various types of projects in the areas of (digital) campaigning, Social Media, Content Creator Marketing, etc.
  • Open minded for new and innovative projects in the area new technologies (AI, KI, ...)
  • You have a strategic thinking mindset and love to consult your clients.
  • You have a self-reliant way of working and a positive and solution-oriented attitude with a hands-on mentality
  • You have a very good command of the German language and a good command of written and spoken English

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.

If you have any questions about the application process, feel free to contact our People & Culture Team directly under louisa.henze@odt.net.

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