Acquisition Manager - Platform

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Payments in the Online Merchants Business

The PhonePe payment solution for merchants & consumers is historically known to be a multi-instrument payments container and enables key merchants across various industry segments in the ecosystem to accept payments digitally from their consumers.

Our vision is to scale the merchants payments business by being the most reliable and easiest to implement payments solutions platform for merchants. The PG ecosystem has significantly evolved over the last few years from a plain vanilla heavy implementation to a UI driven, simple integration of a suite of products that allow merchants to not just accept payments but handle almost all of their money movement needs. The endeavor is to provide the best-in-class consumer and merchant experience in the context of digital payments and develop deep partnerships with the merchants in driving various business priorities.

About The Role

A person in this role would be responsible for expanding PhonePe’s payments footprint in the Online Merchants ecosystem. This is an individual contributor role and one would have to own end-to-end accountability for building PhonePe’s acceptance network across a set of key merchants operating in the country.

The PhonePe payments platform facilitates consumer transactions across all major use cases in the online space and there is a big merchant acceptance network which has been created in a very short timeframe. With fast growing business categories in the online space, it is imperative to drive sustainable growth and differentiation and this role would be responsible for accomplishment of this objective. This role would be responsible for acquiring and managing key platform partners and growing PhonePe's Online payments.

Roles & Responsibilities

• Research & analyze potential platform partners to identify the right fit for payment gateway product
• Develop a comprehensive understanding of platform partner landscape in the payment industry and identify the right acquisition channels
• Create an outbound pipeline based on the channels identified and drive both top of the funnel and bottom of the funnel conversions
• Lead negotiations to finalize commercials and deliver a mutual value
• Create & articulate compelling value propositions for PhonePe’s services in coordination with the different sales teams.
• Guide partners on the onboarding process and provide necessary training wherever required
• Work with cross functional teams like product, marketing, onboarding etc. to identify, plan and implement a suitable solution for the partner as well as the end merchant
• Build strong relationship with the partner and identify the requisites for growth
• Have deeper understanding of PhonePe's payment gateway and partner program
• Be the single point of contact for your platform partners and act as an escalation point to drive resolution in a timely, proactive manner.
• Self driven and ownership to initiate new projects

Mandatory Qualifications

• 4-6 years of experience in Sales with focus on outbounds in payments/fintech/saas, paas vertical.
• Should have experience in handling mid-market or enterprise accounts
• Proven track record of successfully identifying, negotiating, and managing partnerships.
• Strong analytical and problem solving skills
• Able to work independently with minimal direction or supervision

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

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