Associate Project Manager, Residential Operations - Energy

We are looking for a highly motivated, experienced Process and System Improvement Project Manager to manage the EMEA roadmap for Energy residential products. This hands-on project management role focuses on identifying gaps in EMEA Energy processes and systems, developing success metrics, documenting requirements, and collaborating with Global Project Management and IT teams to address EMEA-specific needs. 

As part of the EMEA Sales Operations team, you’ll liaise with Residential Energy teams across Sales, Operations, Engineering, Logistics, and Service. You’ll apply best-in-class project management practices to evaluate and prioritize projects, create UAT scripts and training materials, and ensure the most critical business needs are met while driving continuous improvements.

• Manage EMEA process and systems improvement roadmap, work closely with the Global Project Management, and communicate regional requirements, user stories, and priorities.
• Engage business stakeholders of all levels, identify key pain points and areas of inefficiency, and capture business requirements accurately.
• Represent the region in Global IT meetings.
• Manage program and portfolio-level communication, training, and change management plans.
• Work directly with system SMEs to facilitate business and technical discussions on system functions and information flow.
• Coordinate regional system development testing and sign-off for new functionalities.