Automation Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

 We are looking for a Software Quality Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omni-channel, proactive communication platform. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with UK and US based teams will be a key part of the job, so excellent communication skills are critical. 

How will you make an impact?

• Write, test and maintain code which adheres to internal guidelines and industry best practices.
• Responsible for delivering feature(s) independently of high quality.
• Contributes actively to low level design definitions.
• Ensure applications are built to modern security standards.
• Write reusable code and libraries.
• Write automated tests to ensure code has the appropriate level of test coverage.
• Take part in code reviews (as reviewer and reviewee).
• Participate and contribute in team Scrum ceremonies.
• Create and maintain the required documentation.
• Is a team player

Have you got what it takes?

• Experience – 2 to 4 years.
• Hands-on skills in Java or .NET
• Design, develop, and maintain automated test scripts for both API and UI layers.
• Create and manage test cases, test plans, and test data for automated testing.
• Collaborate closely with developers, product managers, and other QA team members to ensure high-quality deliverables.
• Perform exploratory testing and contribute to improving test strategies and practices.
• Identify, log, and track bugs and quality issues using tools like JIRA.
• Contribute to QA process improvements and tool evaluations.
• Familiarity with test frameworks like Selenium.
• Good to have Playwright or Cucumber.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.