About the job
SummaryBy Outscal
We seek a Solution Engineer specializing in trial execution and attrition prevention for the Trial and Tissue industry. You'll be responsible for on-site trial execution, customer expertise, and mitigating attrition risks. Proven experience (6+ years) in a similar role is essential, along with strong technical knowledge in engineering or chemistry. Experience in the industry and a strong understanding of Buckman's product portfolio are highly valued.
Description
Job Success Profile
Solution Engineer
(Trial and Tissue Industry Specialist)
Location:
France or Spain
Language(s) Requirements
Fluent in English and French or Spanish
Travel requirements
70%
Role summary:
We are looking for a highly motivated Solution Engineer for focusing on bringing application excellence to customers in the form of trial execution and advanced attrition prevention.
Main responsibilities:
- Execute trials on-site and provide critical coverage required to make the trials successful
- Management of lifecycle of the trial from Setting up trials for success, securing the right equipment, adherence to evaluation plan workshop/transition workshop, accumulation of trial data, value confirmation with the customer and conversion
- Must been seen as and serve as a trusted advisor/ Subject Matter Expert and assist in the upskilling of frontline sales
- Deliver distinctive technical expertise on complex, out-of-the-ordinary challenges & critical applications to mitigate attrition risk
- Maintain expert knowledge of Buckman’s product portfolio, including new products coming out of the R&D pipeline
- Splits time between running trials and bringing expertise to existing accounts (including attrition prevention)
- Support health checks with the customers
Desired Qualifications & Experience
- Bachelor or Master in Engineering or Chemistry
- Minimum 6 years’ experience as a solutions engineer
- Knowledge of the industry
- Ability to create big-picture solutions
- Ability to present ideas in a clean, user-friendly way
- Attention to detail
- Sales experience - advantage
Desired competencies:
- Focuses on results
- Plans and Aligns
- Ensures Accountability
- Collaborates
- Decision Quality - Trusted Advisor/ Subject Matter Expert
- Customer Focus
- Possibility Thinking
- Manages Ambiguity
- Technical Job Knowledge
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