Job Description
This entry-level Business Analyst role requires 0-2 years of experience. Responsibilities include supporting Salesforce administration (user access, data integrity, system updates, becoming the sole administrator), designing and building Salesforce reports and dashboards, preparing monthly sales reports, assisting with client contract reviews in Salesforce, collaborating with various teams to generate reports, overseeing document verification from DocuSign, and utilizing Smartsheet for team coordination. The ideal candidate is a highly motivated team player with excellent communication skills, a quick learner, attention to detail, and the ability to conduct R&D on Salesforce systems as needed.
Must Have:
- Salesforce administration
- Report & dashboard building
- Data integrity & accuracy
- Excellent communication
- Attention to detail
- Teamwork
Perks:
- Health Care Plan
- Family Leave
- Provident Fund
- Gratuity
- 5 days work week
- Employee engagement activities
Description
Note: This is an entry level role and candidates with 0-2 years of experience are only considered
Key Responsibilities
- Provide support for Salesforce administration, including managing user access, data integrity, and system updates, eventually become the only administrator for the Salesforce system.
- Design and build reports and dashboards in Salesforce to provide actionable insights for the team.
- Prepare and deliver monthly sales reports on time, ensuring the highest standards of confidentiality, accuracy, and integrity.
- Assist in client contract reviews and updates within Salesforce, ensuring contracts are accurately reflected in the system.
- Collaborate with various teams (Sales, Product, Operations, Finance) to generate accurate and actionable reports from Salesforce.
- Oversee the receipt and verification of documents from DocuSign, ensuring they are accurately matched to Salesforce opportunities and taking appropriate actions as necessary.
- Utilize Smartsheet to facilitate coordination and communication across teams, ensuring smooth workflow and timely updates.
- Assist anyone who doesn’t have access to DocuSign to facilitate their documents via Docusign
- Follow up on pending tasks
Requirements
- Highly motivated team player required to work within a small team environment with minimal supervision
- Good verbal and written communication skills
- Able to grasp ideas and systems swiftly
- Able to undertake R&D on Salesforce systems if & when required
- Attention to detail, precise and persistent
Benefits
- Health Care Plan (Medical)
- Family Leave (Maternity, Paternity)
- Provident Fund, Gratuity
- 5 days working (Monday-Friday)
- Employee Engagement activities in a Quarter
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