Business Operations Senior Manager
Job Summary
Job Description
The Business Operations Senior Manager leads recurring organizational and operational functions to improve efficiency and output quality. This role involves developing and executing business strategy, owning key operational processes, and collaborating across departments to meet business goals. Responsibilities include establishing strategic priorities, working cross-functionally with business leaders to solve company-wide issues, driving resolution of strategic challenges, managing internal/external partnerships, and overseeing core processes like capitalization, workforce planning, and budget management. The ideal candidate will possess expert communication and presentation skills, advanced knowledge of Rackspace's strategic partners and competitors, and experience leading strategic initiatives.
Must have:
- Lead team & establish strategic priorities
- Cross-functional collaboration & problem-solving
- Drive resolution of strategic issues
- Manage core operational processes (budget, workforce)
- Expert communication & presentation skills
7 skills required
Job Details
Job Profile Summary
Responsible for leading recurring organizational and operational functions of the organization to enable greater efficiency and increased quality on output. Ensures the development and execution of an appropriate business strategy, owns key operational processes, and works with departments both across the business unit and within other business units to ensure business goals are being met.
Key Responsibilities
- Leads team to establish strategic priorities. Works cross functionally with other business leaders, and works on business issues that affect and improve Rackspace as a company, in addition to their team’s goals.
- Works cross functionally with departmental leaders directly to provide solutions on a variety of programs that are mission critical to the on-going success of the business.
- Drives resolution of strategic issues affecting current and future business. Manages relationships with internal and external strategic partners.
- Accountable for core operational processes, such as capitalization, workforce planning, and budget management, and insures that weekly, monthly, quarterly, and annual business activities occur on-schedule.
- Creates, deploys, and insures continual operation of core business processes.
- Collaborates with other members of leadership to create staff development plans.
- Works on problems of diverse scope where data requires complex analysis.
- Communicate findings to leadership and to the broader organization by preparing polished presentations and identifying key takeaways.
Knowledge
- Advanced understanding of Rackspace’s strategic partners, vision, and roadmap
- Advanced knowledge of competitors’ offerings, as well as their strengths and weaknesses is essential
- Expert level communication skills including with senior level executives
- Expert level powerpoint and excel skills
- Self starter and ability to solve complex problems
- Program management experience and/or experience leading strategic initiatives
#LI-AW2
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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