Business Process Analyst

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.

Get to know the role

• Job Title: Business Process Analyst (12-Months Fixed Term Contract)
• Job Summary: Researches, analyzes, and recommends improvements to operational workflows to enhance efficiency and align processes with Automated Retail's goals, specifically by identifying bottlenecks, implementing solutions, and driving continuous improvement. This role primarily will develop and maintain processes needed to ensure that all Automated Retail vending machines are validated and provide visibility to stakeholders before installation.
• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do

• Conduct thorough assessments of existing business processes by gathering data, mapping workflows, and identifying areas for improvement through techniques like process mapping and flowcharting using software applications such as Miro.
• Studies operational and performance data to identify trends and opportunities for improvement.
• Develops project plans, communicates changes and may provide training to impacted business units.
• Track key performance indicators (KPIs) to measure the effectiveness of implemented process changes and identify areas for further optimization.
• Collaborate with various teams such as Sales Operations and Network Operations to gather information and implement changes. These teams require symmetry to ensure a vending machine is installed at the right place at the right time.
• Clearly communicate findings, recommendations, and progress to stakeholders primarily using Tableau dashboards.
• Design and implement new processes, procedures, and technology to improve efficiency and effectiveness in location planning, business license and tax reporting.
• Maintain process and data integrity in AirTable. 

What you’ll bring

• Three (3) to four (4) years of relevant professional experience or a demonstrated equivalent level of expertise.
• Strong analytical abilities to identify patterns, root causes, and potential areas for improvement in complex business processes.
• Proficiency in using process mapping tools to visually represent business workflows and identify bottlenecks.
• Familiarity with relevant software tools like Miro, Tableau, AirTable and project management software.
• Possess excellent organizational and interpersonal skills and are able to manage multiple tasks.
  Strong oral and written communications capabilities.
• Proficiency in Microsoft Office Suite.

Base Salary Range: For this role, new hires generally start between $78,000.00 - $93,000.00 per year. The full range is $78,000.00 - $118,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An innovative culture driven by impact, delivering meaningful outcomes.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.