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Luxoft
Singapore (On-site)

Calypso Application Support

9 Months ago • 7 Years +

Job Description

This Senior Calypso Application Support role involves providing technical support for a large bank's Calypso application. Responsibilities include addressing and resolving client issues related to Calypso architecture, operating systems, network, JVM, and other infrastructure components. The role requires replicating and documenting client issues, offering configuration recommendations, and providing the engineering team with detailed information for permanent solutions. Performance optimization, including Java application and database profiling, is also expected. Mentoring team members and ensuring adherence to SLAs and customer satisfaction are key aspects. The successful candidate will work within Agile development teams on backlog stories to enhance and customize the Calypso application and contribute to strategic bank initiatives.
Good To Have:
  • Good understanding of ITIL processes
Must Have:
  • 7+ years Calypso application support experience
  • Calypso platform knowledge
  • JVM performance tuning & profiling
  • Source code analysis & root cause identification
  • Eclipse IDE proficiency & debugging expertise
  • OOPS principles & relational databases/SQL
  • Strong analytical & problem-solving skills
  • Agile development team experience

Add these skills to join the top 1% applicants for this job

java
eclipse
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problem-solving

Project description

For one of the largest banks we are looking for Senior Team member to help the bank to implement new technologies and speed up the delivery on various projects.

Responsibilities

Provide the intended technical line of support for calypso application

Address and resolve client issues related to Calypso architecture, operating systems, network, JVM, and other Calypso infrastructure components.

Replicate and document client-reported issues, offer configuration recommendations to customers, and provide the Engineering team with detailed information, including test cases, to facilitate permanent solutions.

Optimize performance, including profiling Java applications and databases, as needed.

Support and mentor team members by providing guidance and knowledge sharing.

Skills

Must have

7+ years of hands-on experience in application support specializing in Calypso Application.

Good knowledge of Calypso platform

Hands on in JVM performance tuning and conduct profiling of the Calypso application

Strong abilities to analyze source code to identify the root causes of client-reported problems and report findings

Proficiency in using Eclipse IDE, with debugging expertise.

Solid foundation in OOPS principles and relational databases and SQL

Strong Analytical abilities and problem-solving skills

Ensure Adherence to SLAs and customer satisfaction

Experience in Working in Agile development teams on backlog stories to develop/enhance/customize the Calypso application

Assist with strategic (bank) initiatives to develop capabilities

Nice to have

Good understanding of ITIL processes and its procedures

Other

Languages

English: C1 Advanced

Seniority

Senior

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