CJKI Product Program Manager

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  

Where and how you can work

Our flagship campus is in Sydney, Australia, but our hubs in Beijing and Wuhan are home to our operations in China. Our China hubs have been designed with you in mind - a space for you to come together and connect with your team, both near and far. With delicious breakfast and lunch meals provided (and with plenty of snacks), you'll always stay fuelled to take on the day. Zoom the Sydney team with tea and biscuit? You got it!  

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

About the Group/Team
Canva’s mission is to empower the world to design. With over 220 million users already on board, we have a bold vision to reach 1 billion users. The CJKI Group is dedicated to this mission, pouring our hearts and souls into driving hyperlocalization. We strive to make Canva feel like a local experience in China, Japan, South Korea, and India, ensuring that our platform resonates deeply with users in these regions.

About the Role/Specialty
In this role, you will be at the forefront of driving impactful product innovations at Canva. You will conduct meticulous market research and provide strategic insights, ensuring our projects are grounded in solid justifications. Collaborating closely with our engineering and design teams, you will optimize user experiences, enhancing features such as localization content and dialogs to meet diverse user needs. Your commitment to efficiency will shine through in your systematic approach to planning and reporting, ensuring every project progresses smoothly and effectively. Acting as a liaison between stakeholders, you will bridge gaps and drive key projects forward, contributing significantly to Canva’s vision of empowering the world to design. Together, we transform ideas into reality, making a tangible impact on Canva’s success and the creative journeys of millions. 

What you’ll do (responsibilities)

• You’ll build strong relationships with the CJKI product and engineering teams, learning our processes for product planning, deliveries, and collaboration to bring project initiatives to life. You’ll also act as the primary liaison between stakeholders and the product team, facilitating regular meetings, addressing concerns, and driving consensus on key project decisions.
• You’ll take the lead on several key initiatives, ensuring their timely and high-quality delivery. This includes conducting in-depth market research for key initiatives, focusing on local payments and subscriptions, and working closely with the product research team to identify actionable plans for improving user experiences based on the glow-up audit research results.
• You’ll independently manage and execute product-experience projects, such as localization and dialog optimization, to enhance user satisfaction. Additionally, you’ll develop and implement a systematic approach to project planning and reporting, consolidating information from various teams and presenting comprehensive progress reports to stakeholders.

What we're looking for

We’re looking for a dynamic and driven individual who thrives in a fast-paced, innovative environment. You should be passionate about product management and eager to make a significant impact on our team and the millions of users who rely on Canva. Your ability to build strong relationships, manage multiple projects, and deliver high-quality results will be key to your success. If you’re excited about the opportunity to drive innovation, enhance user experiences, and contribute to Canva’s mission to empower the world to design, we want to hear from you.

Skills, Competencies, and Attributes:

• Strong Relationship-Building Skills: You excel at building and maintaining strong relationships with cross-functional teams and stakeholders, ensuring clear communication and collaboration.
• Project Management Expertise: You have a proven track record of managing multiple projects simultaneously, ensuring timely and high-quality delivery.
• Analytical and Research Skills: You are adept at conducting market research and analyzing data to provide strategic insights and support decision-making.
• User-Centric Mindset: You are passionate about enhancing user experiences and can identify actionable plans to improve product features based on research and feedback.
• Adaptability and Growth Orientation: You thrive in a fast-growing environment and are eager to take on new challenges and responsibilities, continuously seeking opportunities for personal and professional growth.

By bringing these skills and attributes to Canva, you will play a crucial role in driving our product initiatives forward and contributing to our mission of empowering the world to design.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally 

Check out lifeatcanva.com for more info. 

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

At Canva, we create tools that empower the world to design. Our mission is to democratize design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture, and a remarkable growth trajectory – we’re out to change the world, one design at a time.

Since Canva’s launch in August 2013, we have grown exponentially, amassing 125 million active users across 190 different countries who have created more than 15 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we are capable of!