Client Account Representative
Job Summary
Job Description
- High school diploma or equivalent
- 1-2 years of account management/client services experience
- Strong communication skills
- Problem-solving skills
- Ability to multitask
- Proficiency in Microsoft Office Suite
- Detail-oriented
- Excellent organizational skills
- Professional and customer-focused demeanor
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
- Supportive work environment
- On-the-job training
4 skills required
Job Details
Company Description
About Us
At Reboot Staff, we are dedicated to streamlining workforce solutions for businesses of all sizes. With a strong focus on efficiency, professionalism, and growth, we help connect skilled individuals with companies that value dedication and hard work. Our team is committed to supporting our employees with the tools and opportunities they need to thrive in today’s competitive labor market
Job Description
Job Description
Reboot Staff is seeking a motivated and detail-oriented Client Account Representative to join our growing team in Austin, TX. In this role, you will serve as the main point of contact for assigned client accounts, ensuring outstanding customer service, accurate account management, and the smooth handling of day-to-day operations.
Responsibilities
Manage and maintain relationships with client accounts to ensure satisfaction and retention
Communicate regularly with clients to address inquiries, requests, or concerns
Coordinate with internal departments to meet client needs and expectations
Monitor account performance and prepare regular reports
Assist in contract renewals and proposal development
Resolve issues efficiently and follow up to ensure resolution
Identify opportunities for account growth or improvement
Qualifications
Qualifications
High school diploma or equivalent required; Associate's or Bachelor's degree preferred
1–2 years of experience in account management, client services, or a related role
Strong communication and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Detail-oriented with excellent organizational skills
Professional and customer-focused demeanor
Additional Information
Benefits
Competitive salary: $57,000 - $62,000 per year
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for career growth and internal advancement
Supportive and team-oriented work environment
On-the-job training and continuous development opportunities
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