Commercial Operations Manager, Energy Retail Operations
Job Description
- 5+ years Australian energy market experience
- Energy retailer experience
- Proven results in fast-paced environments
- Cross-functional relationship building
- Attention to detail, strong sense of urgency
- Employee Stock Purchase Plan (ESPP)
- Parental leave
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Well-being Fund
- Bike to work allowance
- Birthday Leave & Volunteer Leave
The Tesla Energy Business Operations team is seeking a dynamic and experienced Commercial Operations Manager to lead the operations of our virtual power plant (VPP) and related energy programs across Australia.
You will oversee the commercial operations relating to Tesla’s VPPs, working closely with cross-functional teams such as Engineering, Marketing, Finance, and Legal.
As a key leader, you’ll develop and execute strategies to improve business processes and drive operational success. Managing a motivated and growing team, you will play a crucial role in shaping the future of Tesla’s retail and energy services in Australia.
- Lead the commercial operations of Tesla’s VPPs, driving their growth and success.
- Manage relationships with third party service providers across the retail electricity sector to optimize customer acquisition, retention, and VPP growth strategies.
- Oversee business-to-business (B2B) and business-to-consumer (B2C) retailer operations, focusing on customer account management, data management, and service order execution.
- Collaborate with external stakeholders to ensure seamless operations and partnerships.
- Partner with internal teams to build new processes that enhance operational efficiency across Tesla’s energy business.
- Continuously assess and improve standard operating procedures using a first-principles approach.
- Report on operational performance and market conditions to ensure alignment with both local and global business goals.
- 5+ years of experience in the Australian energy market.
- Proven experience working with or within energy retailers (highly desirable).
- Strong track record of delivering results in a fast-paced, innovative environment.
- Ability to establish and maintain cross-functional relationships.
- Attention to detail, with a strong sense of urgency to achieve business objectives.
- Ability to align business goals with broader market and operational trends.
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
- Employee Stock Purchase Plan (ESPP)
- Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
- Bike to work – $10 per day if you cycle to work
- Birthday Leave & Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.
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