Intro

Stratosphere Games is an AAA mobile game developer based in Berlin, Germany, looking for a Community Manager to support the development of existing and upcoming projects.

As a Community Manager of our existing and upcoming mobile games, you will be responsible for building a (new) community, while managing various communication channels. You will ensure a good bi-directional flow of information between players and the product team.

Your mission

Community Building: Create and realize the project’s Community Strategy to build our community and develop a trustful, long-time relationship.
Social Media Management: Select and maintain Social Media channels of the game.
Communication Management: Plan and conduct the game communication together with Live Ops & Marketing team.
Event Organization: Prepare and conduct in-game and external Community events with the team.
Information Management: Identify important Community topics to focus on, and aggregate feedback data to extract meaningful recommendations for our team proactively.
Risk Management: Identify potential risks and prepare mitigations. Manage user conflicts and negative product feedback in a professional, empathic way.
Analytics: Compose regular reports with meaningful KPI

Your profile

Minimum of 1 year of Community Management experience
Knowledge of the latest social media (tools) and online trends
Previous experience working with a game community
Strong interest in games, especially mobile games. Strategy game interest, a big plus.
Excellent communication and interpersonal skills (verbal and written skills)
Excellent organizational skills
Creative mindset, out-of-the-box thinking
Knowledge in using the analytic tools is a plus
Experience with photo/video/podcasting editing is a plus
Based in Berlin is a plus

Why us?

A friendly and motivated international team to collaborate with for achieving breakthroughs together
Be part of a great and growing company with a friendly, but always challenging, work philosophy
Work on innovative and thrilling AAA quality mobile games
A large, open office space right in the heart of Berlin Mitte, surrounded by amazing restaurants
Free coffee, water & beer are available in the office
Hybrid work
Subsidized public transport ticket
Supplementary health insurance
Subsidized Urban Sports Club membership

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About us

We are delighted to introduce Stratosphere Games, a thriving Berlin-based gaming studio comprised of 60 highly talented individuals. Our team is made up of experts from renowned companies like Splash Damage and Rocksteady. We take pride in collaborating with partners from around the world for the production of AAA-standard games for mobile platforms and beyond. Our STATE-OF-THE-ART development platform, FRAMEWORK, enables us to create unparalleled gameplay experiences that can fit right into your pocket. We prioritize quality production, top-of-the-line multiplayer modes, and inventive elements for user engagement and retention. Join our growing Stratosphere Games community today by checking out and playing our impressive games or simply reaching out to us.
We're looking forward to hearing from you!

About The Company

Berlin-based Stratosphere Games is a 65 people strong mobile development studio formed by gaming veterans from Splash Damage, Ubisoft, Bigpoint, Playrix, Wargaming and Nexon. Stratosphere builds and self-publishes AAA-quality games and works with partners like Gearbox, Wargaming and Jagex. Backed by Skycatcher, Riot Games and 1up Ventures, we create next-gen experiences for all platforms, with a strong focus on high-end production values, leading-edge multiplayer features, and innovate engagement and retention elements. For more information, visit http://www.stratosphere-games.com.