Community Team Lead

2 Months ago • 5-10 Years • Community Management

About the job

Job Description

Lead and inspire a growing community team for a popular gaming company. Build and execute community strategies, analyze data, and develop compelling content. Must have 5+ years of community management experience, at least 2 years in the video game industry, and experience managing a team of 3+ people.
Must have:
  • Community Management
  • Video Game Industry
  • Team Management
  • Community Strategies
Good to have:
  • Gaming Communities
  • SEO Expertise
  • Splitgate Player
  • Atlassian Products
Perks:
  • Remote Work
  • Gaming Culture
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1047 Games began with the simple principle that people should have fun while making great games. Bucking convention and driven by a passion to create the ultimate gaming experience, Ian Proulx and Nicholas Bagamian founded 1047 Games in 2017 in their Stanford dorm room. Their love for arena shooters of the past drove them to create Splitgate, a unique sci-fi first-person shooter that adds portal guns to upend the genre. 

What started as two computer science majors putting portals into a first-person shooter for a project demo has evolved into a VC-backed company which has raised more than $120MM in funding. 

At 1047 Games, you’ll find a permanently remote, dedicated team of top-tier talent from some of the world’s biggest gaming and tech companies who share our founders’ vision. Grit, ingenuity, a desire to have fun, and a start up mentality define our crew. We are currently working on a brand new shooter in the Splitgate universe.

You’re the right person if you are:

  • Curious, data-driven, and experimental
  • Able to empathize with the diverse needs of an enthusiastic gaming community
  • A strategic thinker who likes to plan and gain cross-functional buy-in
  • An excellent written and spoken communicator
  • A social media savant, always at the forefront of the next trend
  • A self-starter who can think big and work smart to maximize every opportunity
  • Already working in the video game industry
  • A great teammate

Responsibilities:

  • Lead and inspire a growing team to push beyond what’s expected and deliver a best-in-class experience for our community
  • Plan, build and implement community strategies to align with wider marketing beats
  • Collaborate with brand marketing and communication leads to ensure consistent messaging across all channels
  • Understand the pulse of the community and deliver timely and actionable feedback to the development team
  • Develop the next evolution of our MVP program to identify, elevate, and reward VIP community members
  • Organize and participate in events to build community growth and engagement, and boost brand awareness
  • Oversee the vision and execution of content creation that supports community initiatives
  • Leverage data to develop relevant themes/topics for content across owned channels that delivers on established key metrics
  • Track, analyze and report on content and program performance data to drive continuous improvement, optimization, and innovation
  • Stay on top of the latest community, gaming, and social media trends to keep us relevant
  • Conducting periodic competitive audits.

Qualifications:

  • 5+ years experience as a community manager
  • At least 2 years experience in the video game industry
  • Experience launching successful community initiatives
  • Experience in managing a team of 3+ people
  • Knowledge of current and emerging community platforms and channel trends
  • Ability to identify and track relevant community metrics
  • Experience with creating compelling messages for different target demographic

Pluses:

  • Proven ability to grow and manage gaming communities of 100k+ players
  • Expertise in SEO
  • Splitgate player (past or present) with at least 5 hours in the game
  • Familiarity with Atlassian products (JIRA, Confluence, Trello)
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About The Company

Explore gaming industy jobs in one of the leading Game Studios.

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