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Consultant, Client Services

Gujarat, India (On-site)

Consultant, Client Services

3 Months ago • 1-3 Years

About the job

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Job Description

This role involves collaborating with clients and internal teams to monitor purchase orders, invoices, and resolve issues. You'll need experience in billing/invoicing, SAP Fieldglass (MSP perspective), and working with purchase-to-pay processes. Good command of English and a customer-oriented attitude are essential.

Must have:

Billing/Invoicing
SAP Fieldglass
Purchase-to-Pay
Customer Service

Good to have:

Staffing Industry
HR/Recruiting
Ticketing Systems
IT Systems

Perks:

Competitive Benefits
Employee Discounts

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About the job

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Consultant, Client Services

About The Role

A typical day involves collaborating with Magnit-internal and client stakeholders on queries and issues related to the processing of purchase orders and invoices.

What You Will Do

Work closely with client stakeholders as well as Magnit-internal Client Delivery and FinOps teams to monitor the processing of purchase orders, goods receipts and invoices and take remediating actions in case of problems.

Report technical problems to the respective IT team and follow up on ticket resolution.

Participate in calls (CET/CEST working hours) on the above-mentioned topics upon request.

What You Will Need

Understanding of billing/invoicing, preferred experience within SAP Fieldglass from MSP perspective (not recruiting).

Will be completing daily/weekly invoicing reports, supporting Magnit FinOps, working with client 3rd party Fieldglass support team and client SRM/P2P teams to resolve rejected invoices, supplier inquiries for payment delays, pending billing, management and tracking of tickets via weekly reports, etc

Experience in providing remote customer service

Experience in working with purchase-to-pay and accounts payable processes

Experience in staffing industry, HR/recruiting, MSP is preferred

Experience in working with ticketing systems and an ability to learn new IT systems and related processes quickly

Good command of English, verbally and in writing

A customer-oriented, self-motivated and agile “can-do” attitude and the ability to work across functions

What Magnit Will Offer You

At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit.

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.

https://magnitglobal.com/us/en/privacy-notice.html

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