Credit Manager

The Accounts Receivable (AR) Manager will oversee the entire accounts receivable process, ensuring accurate and timely collections, and reporting. This role involves managing the AR team, optimizing processes to enhance cash flow, reducing days sales outstanding (DSO), and maintaining positive relationships with customers.

Required Skills and Experience

Key Responsibilities:
1. Accounts Receivable Management:
o Oversee the end-to-end accounts receivable process including collections and cash application.
o Ensure accurate and timely processing of payments.
o Monitor and manage the aging of receivables to ensure prompt collections and minimize overdue accounts.
2. Billing and Invoicing:
o Address and resolve any billing disputes in support of sales ledger manager.
3. Collections and Dispute Resolution:
o Develop and implement effective collection strategies to ensure timely receipt of payments.
o Address and resolve customer disputes and issues related to accounts receivable.
o Negotiate payment plans with customers as necessary.
4. Reporting and Analysis:
o Prepare and present regular reports on accounts receivable status, including aging reports and cash flow forecasts.
o Analyze accounts receivable data to identify trends, issues, and areas for improvement.
o Provide insights and recommendations to senior management on AR performance.
5. Process Improvement:
o Continuously review and enhance AR processes to improve efficiency and effectiveness.
o Implement best practices in accounts receivable management.
o Utilize technology and automation to streamline AR processes.
6. Team Management:
o Lead, mentor, and develop the accounts receivable team.
o Set performance goals, conduct performance appraisals, and provide feedback.
o Foster a collaborative and high-performance work environment.

7. Customer Relationship Management:
o Maintain positive relationships with customers to facilitate smooth AR processes.
o Communicate effectively with customers regarding billing and payment issues.
o Ensure a customer-centric approach in all AR activities.
8. Compliance and Risk Management:
o Ensure compliance with company policies, industry regulations, and accounting standards.
o Monitor and manage credit risk within the AR portfolio.
o Develop and implement strategies to mitigate risk and reduce bad debt.
9. Compliance and Risk Management:
o Ensure compliance with company policies, industry regulations, and accounting standards.

Experience with ERP, Software Integration experience (Blackline, Esker, Sidetrade Etc)
Technical expertise in Excel, Power BI, Power Automate, Microsoft Forms.

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