Customer Experience Analyst

1 Day ago • All levels

About the job

Summary_{By Outscal}

GitLab is seeking a Customer Experience Analyst to join our remote team in North America. This role is responsible for analyzing customer data, identifying trends, and developing strategies to improve customer satisfaction. Must have experience with customer relationship management (CRM) systems, data analysis, and communication skills.

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.