Customer Experience Specialist, Delivery

1 Hour ago • All levels • Administrative • Undisclosed

About the job

required for this role

Add these skills to join the top 1% applicants for this job

Job Description

The Customer Experience Specialist, Delivery in Tilburg, Netherlands, serves as the primary point of contact for new Tesla customers picking up their vehicles. Responsibilities include checking in customers, verifying documents, handling trade-in vehicles, maintaining the customer lounge, processing merchandise sales, uploading documentation, and managing the central mailbox. The ideal candidate possesses a valid Dutch driver's license, excellent customer service skills, and fluency in English and Dutch. This role requires strong organizational skills, the ability to prioritize tasks, and resilience under pressure. The position is full-time and involves a diverse range of administrative and customer-facing tasks.

Must have:

Valid Dutch driver's license
Excellent customer service skills
Fluency in English & Dutch
Strong organizational skills
Prioritization and multitasking abilities

What to Expect

As a Receptionist, you are the first face of our Tesla Delivery hub in Tilburg. With your customer-oriented and professional demeanor, you provide new customers who will pick up there new car a warm welcome. You are the first point of contact for all new customers. You will be entrusted with a diverse range of tasks, and it is important that you are resilient under stress and skilled at prioritizing. Performing versatile administrative tasks. Your goal is to assist every person in the most appropriate manner.

What You’ll Do