Customer Support Team Lead
11 Months ago • All levels
Operations
Job Description
Lead a team of customer support professionals at Diligent, a global leader in governance solutions. Provide exceptional support to users, drive team performance, and foster a positive customer experience. Must have strong technical skills, problem-solving abilities, and leadership experience.
Good To Have:
- SaaS Experience
- GRC Knowledge
- Communication Skills
- Process Improvement
Must Have:
- Customer Support
- Team Leadership
- Problem Solving
- Technical Skills
Perks:
- Global Community
- Positive Impact
About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
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