Data Center Technician

At TensorWave, we’re leading the charge in AI compute, building a versatile cloud platform that’s driving the next generation of AI innovation. We’re focused on creating a foundation that empowers cutting-edge advancements in intelligent computing, pushing the boundaries of what’s possible in the AI landscape.

About the Role:

The Data Center Technician will be crucial in setting up new data center operations ("racking and stacking") and ensuring the optimal performance of existing facilities. This role will work to oversee the deployment and maintenance of our data center infrastructure. The ideal candidate will be highly adaptable, technically skilled, and ready to contribute to our mission in a fast-paced and dynamic environment.

Responsibilities:

• Set up of new data center infrastructure - including equipment installation, configuration, and testing.

• Perform maintenance and upgrades on existing data center equipment, ensuring high reliability and performance standards.

• Monitor system performance, troubleshoot issues, and implement solutions to maintain and enhance data center operations.

• Coordinate with local and remote teams to ensure smooth operations and timely completion of projects.

• Maintain meticulous records of installations, maintenance, and repairs, adhering to TensorWave's standards and protocols.

• Ensure compliance with safety, quality, and data center management best practices during all on-site activities.

• Provide on-site technical support and guidance during critical incidents or outages as part of an on-call rotation.

Essential Skills & Qualifications:

• Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

• 2+ years of experience in data center operations, with direct experience in hardware installation, maintenance, and troubleshooting.

• Strong understanding of data center infrastructure, including networking, servers, and storage systems.

• Excellent problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment.

• Effective communication and collaboration skills, with a commitment to working as part of a national operations team.

• Willingness and ability to travel as needed.

• Relevant technical certifications (e.g., CompTIA, Cisco) are highly regarded.

We’re looking for resilient, adaptable people to join our team—folks who enjoy collaborating and tackling tough challenges. We’re all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions. If you're a driven contributor, we encourage you to explore opportunities to make an impact at TensorWave. Join us as we redefine the possibilities of intelligent computing.

What We Bring:

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Stock Options

• 100% paid Medical, Dental, and Vision insurance

• Life and Voluntary Supplemental Insurance

• Short Term Disability Insurance

• Flexible Spending Account

• 401(k)

• Flexible PTO

• Paid Holidays

• Parental Leave

• Mental Health Benefits through Spring Health