Data Center Technician
Job Summary
Job Description
The Data Center Technician role at Google involves installing, configuring, testing, troubleshooting, and maintaining hardware (servers and components) and server software (Google's Linux cluster). Responsibilities include configuring network components (routers, switches), participating in or leading small project teams for installations, developing contingency plans, and performing manual rack installations. The technician will also troubleshoot and diagnose complex equipment or infrastructure issues, maintain data security and integrity, disassemble end-of-life equipment, and perform preventative maintenance. Fluency in English and French is required for client relationship management.
Must have:
- Bachelor's degree or equivalent experience
- Troubleshooting OS, computer & server hardware
- Linux & networking protocols experience
- Physical ability (lifting 50lbs, bending, etc.)
- Ability to work non-standard hours
- Fluent English and French communication
Good to have:
- 4 years server maintenance & monitoring experience
- Data center/NOC experience
- Linux OS experience
- Project management & leadership experience
- Team collaboration skills
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with hardware and operating systems (e.g., Linux), and networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, holidays and on shift-based schedules.
- Ability to communicate in English and French fluently to support client relationship management in this region.
Preferred qualifications:
- 4 years of experience in maintenance and monitoring of server systems.
- Experience working within a data center or network operation center environment.
- Experience with Linux operating systems.
- Experience in project management and leadership.
- Experience collaborating and partnering with teams.
- Ability to collaborate and partner with teams to overcome challenges.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.
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