Engineering Program Mgmt 3

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As PayPal continues to advance in today’s dynamic market, our Technology organization is seeking a Program Manager with experience in Agile, project management, product delivery, and change management. This role will spearhead a wide array of programs aimed at transforming how PayPal operates and uplift various platform experiences. Are you a highly motivated, customer-oriented problem solver? Do you create paths forward and passionate about creating long term impact? Then we want you on our team.

Job Description:

Meet Our Team:

The Site Reliability Engineering (SRE) organization at PayPal is responsible for managing the underlying platform that powers all of PayPal's offerings, ensuring that our services remain highly available, resilient, and scalable.

What you need to know about the role- Our team is at the forefront of operational excellence, dedicated to building the next generation of infrastructure with AiOps that supports seamless digital transactions for millions of customers worldwide.

Your way to impact :

• Be responsible for programs and projects to ensure the tasks and risks are properly identified and driven to completion.

• Organize and lead planning activities resulting in the creation of a release/project roadmap. Ensure all teams align with enterprise planning expectations.

• Partners closely with Product Owners, Product Development teams to execute and deliver projects aligning to product vision and project goals, objectives and timelines. Makes sure appropriate domain resources are engaged.

• Track & manage long term OKRs (objectives & key results) with business partners for Go/No-go decisions.

• Drives resolution of project-level issues leveraging scrum-of-scrums as needed.

• Monitors health of project delivery. Tracks project-level status, risks, issues and dependencies.

• Proactively addresses delivery team impediments. Resolves project-level roadblocks to enable successful project execution.

• Lead program retrospectives and commitment to improvement on a regular cadence.

• Assess the current methodology, identify / rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.

What you need to bring:

• 8-10 years of project management experience organizing multiple teams delivering on software / product development initiatives using Agile Methodology.

• Experience developing effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.

• Good technical acumen and comfortable being the voice of the customer across the project delivery lifecycle.

• Good knowledge of project management process, software tools, templates and techniques.

• Experience with various software development methodologies including Agile Methodology such as Scrum.

• Successful experience in developing project level artifacts to support a major software implementation project with concurrent releases.

• Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently.

• Ability to adapt, be flexible and responsive to dynamic situations

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.